Bilingual (English/french) Sales Advisor - Remote

6 days ago

Edmonton, Canada SP Data Digital Full time

**Who We Are**:
**What We Offer**:

- **100% Work From Home Opportunity**:

- Paid training + Learning Lab
- **Hourly base wage of $22 per hour + uncapped bonus potential**:

- Full-time positions - 40-hour week
- Equipment Provided
- Opportunity for growth and development
- We have great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered)
- Online Classroom with engaging environment - and with great support
- Immediate start dates

**The Job**:
**What you will be doing**:

- Handle Outbound calls to our existing customers working in our Work from Home operating environment
- Build rapport, create great customer experiences by presenting product and service solutions that resolve customer requests and prevent customer churn by following through on commitments
- This includes asking probing questions, actively listening, explaining benefits, handling objections
- Be sales focused, driving incremental revenue by upselling our products to existing customers
- Achieve multiple performance metrics to earn uncapped monthly commissions
- Manage call flows and provide first call resolution
- Maintain a high level of confidentiality

**What you bring**:

- At least 6 months experience selling a product or service; upselling experience preferred
- At least 6 months experience in customer service
- Bilingual French/English - Must be fluent with reading, writing and speaking both French and English
- Experience in call center environment is a plus
- Completed high school diploma or higher
- Available to work on a flexible schedule: days, evenings, and weekends to meet customer demand

**Important Details**:

- Permanent Full Time Hours of Work: Shift timings are between Monday
- Friday: 10:00 AM-10:30 PM, 8 hours shift, weekends off
- Must have a dedicated and distraction free workspace
- Internet Connection MUST be hardwired to router with ethernet cable (No WIFI)
- Internet speeds minimum 15Mbps Download/6Mbps Upload
- Headset with microphone (USB)
- Built-in or extended Webcam

**SP Data Digital is an Equal Opportunity Employer**: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

spon

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