Warehouse Clerk

**PURPOSE**

The Warehouse Clerk is responsible for accepting orders, organizing, and distributing goods and products within the warehouse center. They assist the distribution manager in the completion of administrative and clerical duties.

**ESSENTIAL DUTIES & RESPONSIBILITIES**

(Principle Responsibilities: Other duties may be assigned).
- Provide direction and support to order pickers, drivers, and 3PL partners
- Book delivery appointments with customers as required
- Schedule and liaison with carrier partners to ensure the timely pickup and delivery of sales orders, transfers, and purchase orders within the specified transit matrix
- Ensure specific customer requirements are met and be familiar with all vendor compliance manuals and SOP's
- Work closely with manufacturing and customer service to facilitate strong communication and coordination required to meet and exceed customer expectations
- Be fluent in all relevant functions of the Warehouse Management System, including, order processing, inventory and order queries and analysis, transaction and order history, inventory adjustment, and cycle counting
- Be functional in all customer web platforms for order processing, appointment booking, and order monitoring
- Work with Banyon and customer portals for EDI and ASN processing.
- Be familiar with all QC disciplines and requirements regarding order processing and warehouse SOP compliance
- Order, maintain, and reconcile CHEP program, including monthly invoices and audits as required
- Maintain all required logs, including but not limited to environmental, vacation, payroll, and training
- Edit and submit weekly and biweekly punch clock and attendance reports in Nova Time and submit to HR in a timely manner
- Order all stationary and office supplies as required
- Coordinate all service repairs required for office equipment
- Maintain NAFTA certificates
- Create documentation for international orders and work closely with customs brokers
- Product pack-off, sample and courier processing as required
- Liaison with service providers including pest control, janitorial, landlord subcontractors and internal subcontractors
- Create custom labels for customers as required
- Coordinate tradeshow shipments with marketing and sales as required
- Coordinate orders and transfers for sales and production on a daily basis
- Other duties, projects and tasks as assigned

**PRIMARY INTERACTIONS**

Supply Chain, Operations

**Requirements**:
**COMPETENCIES **(Behavioural & Technical Skills)
- Must be an accurate keypuncher
- Ability to count accurately
- Maintain a fast pace with time limits

**EDUCATION AND/OR EXPERIENCE**
- Degree/Diploma in a related field preferred
- CPG experience in (preferred) food or cosmetics industry shipping domestically and internationally

**PHYSICAL DEMANDS**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**WORK ENVIRONMENT**

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual disabilities to perform the essential functions.

Some travel required. Ability to work in a fast-paced environment. Tasks do not expose employee to physically unpleasant or hazardous conditions. There may be exposure to heights and chemicals. Some overtime required.