Patient Care Manager

**Reference #**
- 00867**Posted**
- Tuesday, November 26th, 2024 at 12:00am**Scope**
- Public Applications Accepted**Position**
- Patient Care Manager**Department**
- Intensive Care Unit, Respiratory Therapy, Critical Care and Medicine Float**Term**
- Permanent, Full-Time**Pay**
- Hiring Range: $110,119 to $113,422**Application Deadline**
- Tuesday, December 10th, 2024 at 12:00am**VALUES AND COMMITMENT**

At Northumberland Hills Hospital (NHH), our shared purpose is **_People First,_** and our core values of **Integrity**, **Quality**, **Respect**, **Compassion** and **Teamwork** are at the centre of who we are and what we do. We remain committed to sustaining an experienced workforce that reflects Northumberland Hills Hospital’s dedication to recognising everyone’s contributions and respecting everyone’s dignity, unique experience, and potential.

**EQUITY AND ACCESSIBILITY STATEMENT**

**LOCATION**

Located approximately 100 kilometres east of Toronto, NHH is a vibrant community hospital delivering a broad range of acute, post-acute, outpatient and diagnostic services. Directly serving a growing population of more than 60,000 residents spread across a mix of urban and rural settings, NHH directly employs approximately 750 people and relies on the additional support provided by a highly engaged and supportive network of physicians, midwives and volunteers.

**ROLE OVERVIEW**

Reporting to the Director of Clinical Services, in collaboration with the Department Medical Chief, the Patient Care Manager provides the vision ,strategic direction, leadership, and operational management for the Intensive Care Unit, Respiratory Therapy, Critical Care Float Pool, and the Medical Surgical Float Pool teams in alignment with the Hospital’s mission, vision, values, and strategic direction.

The Patient Care Manager provides visible leadership and demonstrates responsibility, accountability, and commitment to the development of a work environment that exemplifies interprofessional and ethical practice; professional autonomous decision making; integrative thinking; appreciative inquiry; a shared governance philosophy; and recognition through the support of professional development and continuing education opportunities for the program.

The Patient Care Manager accomplishes this by developing, implementing, and evaluating efficient, effective, and evidence-informed practices including unit and patient care processes, interprofessional collaboration, ethical practices, and continuing staff development opportunities with the goal of creating a safe patient care and workplace environment.

As an integral part of this role, the Patient Care Manager works collaboratively with all members of the health care team and all programs, departments, and services throughout NHH to support efficient and effective patient access and flow allowing all patient care programs to accomplish NHH’s shared purpose of People First.

**QUALIFICATIONS/REQUIREMENTS**
- Regulated healthcare professional
- Minimum 5 years’ Critical Care health care experience
- Master’s degree in Health Sciences, Administration or Business Administration preferred
- Minimum of five years of recent leadership experience including involving and motivating teams of diverse professionals in achieving desired results
- Advanced critical care knowledge and understanding of current trends.
- Advanced knowledge related to interprofessional and ethical practice, principles of teaching and adult learning, and health care disciplines and their role in patient care
- Commitment to creating a positive patient and caregiver experience
- Evidence of effective communication and conflict resolution skills with the ability to develop positive working relationships with all stakeholders promoting collective problem-solving approaches
- Excellent interpersonal skills with a strong orientation to staff development and staff empowerment
- Ability to prioritize and respond to multiple competing demands from patients, families, staff, physicians, and other programs and departments
- Proficient with computer databases, spreadsheets, MS Office and internet searches
- Demonstrated compliance with all Occupational Health and Safety Legislation and Infection Prevention and Control practices

**ASSETS**
- Completion of OHA management courses or equivalent
- Experience in Program Management and Change Management
- Experience in Patient and Family Co-Design in healthcare
- Experience with Epic Clinical Information System

**EMPLOYMENT REQUIREMENTS**

Successful applicants are required provide a satisfactory vulnerable sector criminal reference check, that was complete less than one year from the date of hire. This requirement must be met within the first sixty (60) days of employment.

Additionally, to the above, successful applicants are also required to complete the Health Care Worker Health review process which includes providing an up-to-date immunization record to ensure compliance