Patient Care Coordinator

5 days ago

Cobourg, Canada LightHouse Dental Full time

**Join Our Team as a Dental Receptionist & Patient Care Coordinator - LightHouse Dental Cobourg**

Are you a **friendly, organized, and patient-focused professional** looking for a rewarding career in a **modern and supportive dental practice**? LightHouse Dental in **Cobourg, Ontario**, is growing, and we are searching for a **Dental Receptionist & Patient Care Coordinator** to be the welcoming face of our practice.

If you thrive in a **fast-paced, team-oriented** environment and take pride in delivering an **exceptional patient experience**, we’d love to hear from you

**Why Join LightHouse Dental?**

✔ **Competitive Compensation** - We offer excellent pay with room for growth.
✔ **Supportive Team Culture** - Work alongside a collaborative and professional team.
✔ **Positive Work Environment** - We prioritize a friendly, patient-centered atmosphere.
✔ **Professional Development** - Ongoing training and opportunities for career growth.

**What You’ll Do**:
✨ **Be the first point of contact** - Greet patients warmly and provide a welcoming experience.
✨ **Manage calls & inquiries** - Answer incoming phone calls, respond to patient inquiries, and book appointments.
✨ **Schedule & confirm appointments** - Keep the schedule organized and efficient.
✨ **Coordinate patient care** - Assist with treatment coordination between general dentists and specialists.
✨ **Handle insurance & billing** - Retrieve insurance breakdowns, submit claims, and explain coverage to patients.
✨ **Process payments** - Ensure accurate billing and collect patient balances.
✨ **Educate patients** - Provide information on treatment plans and insurance benefits.
✨ **Maintain organization** - Keep administrative tasks and patient records up to date.

**What We’re Looking For**:
✔ **Dental Experience** - Prior experience in a dental office is **highly preferred**.
✔ **Insurance Knowledge** - Strong understanding of dental insurance plans and billing procedures.
✔ **Excellent Communication Skills** - Friendly, professional, and able to multitask effectively.
✔ **Attention to Detail** - Highly organized with strong problem-solving abilities.
✔ **Team Player** - Positive attitude and willingness to support the entire dental team.

If you’re a **motivated and detail-oriented professional** looking for a fulfilling role in a **growing and dynamic dental practice**, this is your opportunity

**Job Types**: Full-time, Permanent

Pay: $25.00-$30.00 per hour

**Benefits**:

- Dental care
- Wellness program

**Experience**:

- Dental office: 1 year (required)

Work Location: In person

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