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Financial Service Representative

3 weeks ago

Van Anda, Canada First Credit Union Full time

**Location: Texada Island**

**Financial Services Representative**

Join a team where passion meets purpose At First Credit Union, we take pride in being one of B.C.’s Top Employers—a reflection of our team members who value meaningful work, opportunities for growth, and making a difference. As a certified B Corp, we are part of a global movement using business as a force for good. With branches in eight vibrant locations along B.C.'s south coast, we are driven by our vision of building financially healthy communities and our purpose to empower through knowledge. If this vision excites you, we’d love to have you join our team

**This is a part-time position with guaranteed minimum hours of 18 per week. However, additional hours may be available based on business and operational needs.**

**Major Responsibilities**:

- Providing an exceptional member experience by proactively engaging with members to understand and meet their immediate day-to-day banking needs by identifying the products and services that will benefit them.
- Completing financial transactions such as deposits, withdrawals, bill payments and/or other account transactions accurately and efficiently.
- Transforming the member experience by educating them on our mobile tools and resources.
- Assisting other team members and completing other duties as assigned.

**Required Experience, Knowledge, Skill, and Ability**:

- High School Diploma (preference will be given for post-secondary education).
- 1-3 years experience in customer service (retail, hospitality, and or financial industry).
- Strong interpersonal skills with a service-oriented focus and the ability to multi-task.
- Knowledge of deposit and lending products and services is preferred.
- Effective listening skills.
- Successful relationship-building skills.
- A positive attitude towards teamwork and cooperation.
- Strong oral and written communication skills.
- Accuracy and attention to detail.
- A proven ability to perform basic mathematical calculations with or without a calculator.
- Initiative, enthusiasm and a willingness to learn are essential attributes.

**Why work for us?**
- Take advantage of opportunities for career development including continuous training, education support and career planning.
- Embrace our commitment to employee wellness including a comprehensive employee and family assistance program.
- Enjoy a competitive compensation package.
- Be part of a company that is dedicated to making a meaningful community impact.

**Who should apply?**

**Job Types**: Part-time, Permanent

Pay: $23.09-$25.58 per hour

Expected hours: 18 per week

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- Profit sharing

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person