Mgr., Quality Control I

**At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child’s cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference.**

**With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful.**

**If this sounds like something you would like to be a part of, we’d love to hear from you. Learn more about us at**

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**Inspired Packaging. A World of Difference.**

The Quality Assurance Manager plans, coordinates and directs quality control programs designed to ensure continuous production of products consistent with established standards. Directs the activities of suppliers, production employees and customers to resolve quality problems and continuously improve the level of quality. Provides technical training and support to management team and employees with regard to the plants product safety programs (HACCP, SQF, Food Defense, etc), and Lean initiatives. They understand and align business operations and Quality as they execute their role to exceed customer expectations and align with GPI business, cultural, financial and operational objectives.

**Job Functions**: Including, but not limited to the following:

- Develop closed-loop quality system driven systems, driven to reduce process variations and ensure plant compliance
- Formulate and maintain quality control objectives and coordinates objectives with production procedures in cooperation with other plant managers and/or CI organization to maximize product reliability and minimize costs.
- Develop and implement product quality plans and procedures by overseeing gauge requirements, frequency, responsibility and methods to ensure compliance to process and product specifications
- Direct, through intermediate personnel, workers engaged in inspection and testing activities to ensure quality control over raw materials and final products
- Oversee Chain of Custody Certification Program
- Plan, promote, and organize training activities related to product quality and reliability
- Serve as customer contact for quality issues
- Represent Graphic Packaging at customer locations
- Respond to, evaluate, and resolve customer complaints
- Track and manage customer feedback regarding quality
- Direct activities, duties, and projects of QC Inspectors
- Implement practices and controls to drive an effective supplier management system
- Work with raw material vendors on material specifications and process/track vendor complaints
- Oversee new business transition
- Oversee Continuous Improvement website for Winnipeg plant
- Manage customer specification system
- Oversee trials, create and communicate trial plans
- Oversees and provides guidance in the areas of plant Functional Control/Pre-Requisite programs including; pest control, operational methods, personnel practices, comprehensive Good Manufacturing Practices (GMPs), Food Defense, and facility maintenance as it relates to product safety, housekeeping and cleaning practices
- Communicates observations and implements corrective actions that should be taken
- Ensures plants compliance to 3rd party Functional Control/Pre-Requisite program requirements including: HACCP, SQF, and other customer-mandated programs
- Ensures compliance with Health and Safety program
- Conducts annual and new hire training in HACCP, GMP’s Food Defense and Allergens
- Evaluates vendor performance
- Provides support in the plant’s Lean activities
- Seeks out cost reduction opportunities in functional areas of responsibility
- Shares an obligation to protect and strengthen Graphic Packaging International’s good reputation in our relationships with customers, employees, suppliers, competitors, investors, and governmental agencies, and to act consistently with our core values: Integrity, Respect, Accountability, Relationships, and Teamwork
- Other duties as assigned

**Experience**:

- Ability to lead and direct others
- Prior management or supervisory experience preferred
- Proficient with Microsoft Office, Outlook and internet research skills
- Working knowledge of Statistical Process Control theories
- Experience in implement