Front End Supervisor

2 weeks ago

Lake Cowichan, Canada Country Grocer Lake Cowichan Full time

**Overview**
Are you a social, enthusiastic and motivated individual looking to showcase their passion for delivering outstanding customer service, with a “get the job done” attitude and A+ leadership skills? If so, then this may be the perfect job opportunity for you

**Schedule Requirements**:

- Ability to work evening closing shifts and weekends

**What we need from you**:

- A desire to provide outstanding customer service to our loyal customers
- The ability to strike up a conversation and communicate with anyone
- A heightened attention to detail and the ability to work effectively under pressure
- A high level of motivation and a proactive attitude
- A willingness to learn and openness to coaching and feedback
- The ability to comply with established department procedures and safe work practices

**Some of what you will do**:

- Supervise front-end team members and ensure that all duties and responsibilities are performed
- Provide exemplary customer service to both our internal and external customers
- Handle all customer feedback in a positive and professional manner
- Scan goods and ensure pricing is correct
- Process customer’s grocery orders efficiently and accurately
- Follow all cash handling procedures
- Learn product codes and differentiate between products
- Issue receipts, refunds, and credits
- Maintain a safe, clean and orderly checkout area
- Perform other duties as required

**Experience and Education**:

- A minimum of 1 year leadership experience or 2 years of grocery/retail experience
- Previous cash handling experience would be considered an asset

**Job Types**: Full-time, Part-time

Pay: $20.00-$22.00 per hour

**Experience**:

- Cashiering: 1 year (preferred)
- Supervising experience: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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