Service Tech Assistant

2 weeks ago

Calgary, Canada Lux Windows and Glass Ltd Full time

**SERVICE TECH ASSISTANT - WINDOWS AND DOORS**

LUX WINDOWS AND GLASS LTD. was founded in 1969 with just 5 employees in a small shop in Calgary. Now, with 105,000 sq. ft., state-of-the-art manufacturing facility, our experienced team of more than 260 employees consisting of engineers, installers, craftsmen, carpenters and sales professionals, are all committed to ensuring our customers are always completely satisified. This commitment to care and attention is, and always has been, the hallmark of our family business.

We are looking for a motivated team player that is reliable, hardworking, has experience to join us as our Assistant Service Tech for our Calgary Branch.

The **Service Tech Assistant’s** primary role is to provide customer service by way of installation and replacement of sealed units on construction sites and residential homes. Also, provide customer service by way of assisting with repairs, adjustments and installation of window and door components.

**Core values and characteristics required**:

- Practicing and promoting the Lux culture statement
- Active participation in continuous improvement and finding solutions
- Following manager’s direction and working without supervision
- Promote teamwork within the department and with other departments
- Following company policies and procedures
- Participate in self-improvement
- Promoting high quality customer service and possessing strong people skills
- Practice good tardiness and absenteeism with dedication to company goals
- Strong mechanical skills and high-quality craftsmanship
- Desire to learn and grow

**Performing the following Responsibilities**:

- Installation and replacement of sealed units in windows and doors
- Assisting with repairs, assessment, adjustments and installation of window and door components
- Maintain a clean Service/Glazing Truck and the Service Dept. including upkeep of truck inventory
- Working with heights (ladders, scaffolding and man lifts)
- Defensive driving and route planning
- Building strong relationships with home builders and contractors
- Safety Assessments and Inspections when required

**Requirements**:

- **Must have a Valid Class 5 Driver’s License with **_**clean Driver’s Abstract**_
- **Physically fit and able to lift 100 lbs+**:

- Willing to learn
- Flexible hours and able to travel out of Province
- Ability to work with mínimal supervision

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (required)
- Service Tech: 1 year (required)

Licence/Certification:

- Class 5 Licence and a 3 year clean drivers abstract (required)

Work Location: In person

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