Receptionist

2 weeks ago

Mississauga, Canada Royal Auto Collision Full time

Are you a people person that loves to help provide overall assistance when handling customers after they’ve endured an accident?

Imagine this, as the receptionist at Royal Auto Collision your day-to-day responsibilities will be heavily focused on interacting with customers to provide information and guidance after they’ve had a collision.

With your exceptional customer service skills, you’ll respond to all inquiries about the services we offer at our collision centre while updating customers on the progress of their vehicle repairs.

**Responsibilities Include**:

- Administration office duties
- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
- Handle all data entry
- Speak with customers to discuss damages, repair process and timeline and costs.
- Update customers on their repair process and give them correct information on the status of their repairs
- Prepare and inspect all Body shop files for accurate posting and payment before pickup
- Handle all payments after the repairs are completed
- Close-out repair orders
- Resolving customer complaints, managing database records, drafting status reports on customer service issues

**About us**:
Royal Auto Collision is a small business in AUTOMOTIVE in Mississauga, ON. We are professional, agile, and innovative.

Our work environment includes:

- Modern office setting
- Growth opportunities
- On-site parking

**Salary**: $18.00-$19.00 per hour

**Benefits**:

- Casual dress
- Company events
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Mississauga, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Front desk: 1 year (required)
- Administrative experience: 1 year (required)

Work Location: One location

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