Front Desk Clerk
2 weeks ago
**WHO WE ARE**
CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.
**THE ROLE**
With 350 rooms and a maximum occupancy of 430, some of our guests are just passing through while others may stay for up to one year. This is no ordinary hotel operation. We are providing a service to the Canadian Armed Forces population, who are living, working and studying while staying with us.
The Front Desk Clerk maintains an inventory of vacancies, reservations and room assignments. They register arriving guests and assign rooms. They answer enquiries regarding hotel services and registration, provide information about services available in the community and respond to guests' complaints. The Front Desk Clerk compiles and checks daily record sheets, guest accounts, receipts and vouchers. They operate a cash register, debit and credit card swipe system and electronic door key system, and present statements of charges to departing guests and receive payment.
**QUALIFICATIONS NEEDED** Education, Certifications and Licenses**
High school diploma
**Experience**
In hotel reservations systems
In cash handling
In phone systems
**Competencies**
Client focus, organizational knowledge, communication, innovation, teamwork and leadership
**LANGUAGE REQUIREMENTS** English Essential / Bilingual (English and French) an asset**
Reading: None
Writing: None
Oral: Functional
**BENEFITS AVAILABLE** Health Benefits**:Employee and Family Assistance Program
**Work Life Balance**:Vacation pay
**Retirement Planning**:Group Savings Plans
**Learning and Development**:Free second language training
**OTHER INFORMATION**
This is an on-site position with an assigned work location.
**START DATE**
As soon as possible
**INCLUSION AND ACCOMMODATION**
Job Reference: CFMWS12720
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