Retail Manager

2 days ago

Kingston, Canada Pan Chancho Bakery Full time

**Responsibilities**:

- Coordinate the operation of the store during scheduled shifts (serving customers, taking orders, putting orders together, answering the phone).
- Engage fully with customers and staff.
- Communicate company vision & expectations frequently and leads by example.
- Manage, supervise, train and develop retail staff. The team is made up of core full-time team as well as some part time individuals.
- Train, coach, develop and discipline store staff through ongoing feedback and the establishment of performance expectations.
- Be accountable for the business performance of the store.
- Ensure that schedules reflect business needs.
- Ensure the highest quality customer service and positive customer experience in all areas; investigate and respond to complaints, taking any and all appropriate actions to rectify poor customer experience.
- Demonstrate high personal integrity & business ethics.
- Availability and energy to work full time (40- hours), weekends and holidays.
- Able to spend that complete duration of the shift standing
- Engage in planning and execution of holiday menus and special events.
- Assist with weekly product inventory and ordering.
- Achieve operational objectives by assisting in the preparation and execution of action plans, as well as implementing productivity, quality, and standards of customer service.
- Create an engaging and energetic environment where all associates work as a highly functioning team.
- Anticipate customer needs and promote products.
- Manage and maintain equipment.

Skills & Qualifications
- Passion for food.
- In depth knowledge / expertise of the hospitality / retail food & beverage industry.
- 5+ years of retail experience.
- 3+ years of management experience.
- High personal integrity, professionalism and maturity.
- Ability to demonstrate a high level of organization and problem solving skills in a fast paced environment while acting as a respected leader.
- Superior verbal, interpersonal, leadership and communication skills.
- Detail oriented personality.
- Ability to cultivate relationships with suppliers and source new products that would appeal to our customer base.
- Smart Serve certification required.
- Be well versed and up to date with WHMIS, Work Place Health & Safety & Public Health food handling certificates
- Knowledge of Maitre’d POS systems and ability to problem solve IT issues (modems, computers, debit & credit machines).
- Ability to motivate and manage staff and work effectively as part of a management team.
- Excellent math, reading, writing and communication skills.
- Social media marketing a plus.

**Benefits**:

- Employee Assistance Program available after 2 week trail period.
- Health & Dental Plan available after 6 months full-time.

**Job Types**: Full-time, Permanent

**Salary**: $22.00-$25.00 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Store discount

Schedule:

- Day shift
- Holidays
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Kingston, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 3 years (required)

Licence/Certification:

- WHMIS Certification (required)
- Smart Serve (required)
- Food Handler Certification (required)
- Workplace Health & Safety in 4 Steps (required)

Work Location: One location

  • Retail Visual Merchandiser

    1 week ago

    Kingston, Canada POWERHOUSE RETAIL SERVICES Full time

    We are currently recruiting for an independent contractor to fill the role of ‘**Retail** **Visual Merchandiser**' in **Kingston, ON **area. To complete service calls in the Marks Work Warehouse, and other Retailers. This opportunity offers **flexible part-time hours** (no weekends or evenings) throughout the week (Monday through Friday) with the ability...

  • Retail Visual Merchandiser

    2 weeks ago

    Kingston, Canada POWERHOUSE RETAIL SERVICES Full time

    **Job description** We are currently recruiting for an independent contractor to fill the role of ‘**Retail** **Visual Merchandiser**' in **Kingston, ON ** area. To complete service calls in the Marks Work Warehouse, and other Retailers. This opportunity offers **flexible part-time hours** (no weekends or evenings) throughout the week (Monday through...

  • Retail Visual Merchandiser

    2 weeks ago

    Kingston, Canada POWERHOUSE RETAIL SERVICES Full time

    We are currently recruiting for an independent contractor to fill the role of ‘**Retail** **Visual Merchandiser**' in **Kingston, ON **area. To complete service calls in the Marks Work Warehouse, and other Retailers. This opportunity offers **flexible part-time hours** (no weekends or evenings) throughout the week (Monday through Friday) with the ability...

  • Retail Manager

    4 days ago

    Kingston, Canada Trailhead Kingston Full time

    **JOB SUMMARY** **Trailhead Kingston is a locally owned business specializing in outdoor clothing, footwear and gear for men and women. We are looking for an experienced retail manager with a passion for the outdoors to oversee the daily operations of our store.** **DUTIES AND RESPONSIBILITIES** - Train, manage, and regularly evaluate staff performance; -...

  • Retail Manager

    2 weeks ago

    Kingston, Canada The Beer Store Full time

    **Retail Manager**: - Requisition ID: 104- Location: Kingston, Ontario, Canada, K7M 4Y5- Job Type: Full-Time**Who We Are**: Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 30+ Ontario-based brewers! Through our...

  • Retail Manager

    1 week ago

    Kingston, Canada Pan Chancho Bakery Full time

    **Responsibilities**:_ - Coordinate the operation of the store during scheduled shifts (serving customers, taking orders, putting orders together, answering the phone). - Engage fully with customers and staff. - Communicate company vision & expectations frequently and leads by example. - Manage, supervise, train and develop retail staff. The team is made up...

  • Retail Manager

    6 days ago

    Kingston, Canada Pan Chancho Bakery Full time

    **Responsibilities**:_ - Coordinate the operation of the store during scheduled shifts (serving customers, taking orders, putting orders together, answering the phone). - Engage fully with customers and staff. - Communicate company vision & expectations frequently and leads by example. - Manage, supervise, train and develop retail staff. The team is made up...

  • Retail Manager

    6 days ago

    Kingston, Canada Pan Chancho Bakery Full time

    **Responsibilities**:_ - Coordinate the operation of the store during scheduled shifts (serving customers, taking orders, putting orders together, answering the phone). - Engage fully with customers and staff. - Communicate company vision & expectations frequently and leads by example. - Manage, supervise, train and develop retail staff. The team is made up...

  • Assistant Manager

    2 weeks ago

    Kingston, Canada Stokes Inc. Full time

    **Assistant Manager** **Main Objectives** Effectively assist the store manager in the execution of her tasks, in order to achieve the company's objectives. Helping the manager meet her budget and exceed sales targets Assist the manager in the control of the hours budget without exceeding the determined plan Ensure that associates are trained to provide...

  • Retail Assistant Manager

    2 days ago

    Kingston, Canada Amanda's House of Elegance Full time

    Responsibilities: - Report to the owner in daily operations and management of the retail store - Train, and supervise retail staff members - Provide excellent customer service and resolve customer complaints or issues - Monitor and analyze sales performance to achieve sales targets - Implement effective sales strategies and promotional activities - Ensure...