Current jobs related to Bilingual Technical Support Representative 1 - Mississauga - Belimo Americas
-
Bilingual Customer Support Rep
17 hours ago
Mississauga, Ontario, Canada Bilingual Source Full timeBilingual Technical Support Representative - OnsiteOnsite Role / Regular Hours / Offer On-Site Games Room / Above Average Starting Salary / Growing Company.Looking for an amazing opportunity in Technical Support?Our client, a leader in their industry, is actively looking to add a bright and ambitious Bilingual Technical Support Representative to join their...
-
Bilingual Customer Service
22 hours ago
Mississauga, Ontario, Canada Bilingual Source Full timeBilingual Customer Care and Admin Coordinator (French required)IntroductionAre you a people-first professional who enjoys solving problems and making a real difference? Our client is growing rapidly and looking to add a bilingual team member to support their technical operations. This is an exciting opportunity to start or build your career in a dynamic,...
-
Technical Support Specialist, Level 1
4 days ago
Mississauga, Canada SOTI Inc Full timeTechnical Support Specialist, Level 1 (Bilingual - Spanish) page is loaded## Technical Support Specialist, Level 1 (Bilingual - Spanish)locations: Mississauga, Canada – Meadowvale Office (HQ)time type: Full timeposted on: Posted Todayjob requisition id: R09338## SOTI is committed to providing its employees with endless possibilities; learning new...
-
Technical Support Specialist, Level 1
2 days ago
Mississauga, Canada SOTI Inc Full timeTechnical Support Specialist, Level 1 (Bilingual - Spanish) page is loaded## Technical Support Specialist, Level 1 (Bilingual - Spanish)locations: Mississauga, Canada – Meadowvale Office (HQ)time type: Full timeposted on: Posted Todayjob requisition id: R09338## SOTI is committed to providing its employees with endless possibilities; learning new...
-
Bilingual Technical Support Representative
6 days ago
Mississauga, Canada Somfy Systems Inc Full timeCompany Description **Job Description**: The primary role of the Technical Support Representative is to provide support in French and English for operating and troubleshooting our products to our customers, end-users, and other professionals. - Provide step-by-step instructions to fix technological issues - Access instruction manuals to help users utilize...
-
Bilingual Technical Support Representative
2 weeks ago
Mississauga, Ontario, Canada SOMFY Group Full timeCompany Description INSPIRING A BETTER WAY OF LIVING ACCESSIBLE TO ALL As the preferred partner for window and door automation, SOMFY is committed to inspiring new and better ways of living for all.As a French, family-owned, and independent group, in continuous growth since our creation, we have been world leaders for 50 years and pioneers in home...
-
Agriculture Technical Advisor
4 days ago
Mississauga, Canada Kenna Full timeAgriculture Technical Advisor (Bilingual)Join us to apply for the Agriculture Technical Advisor (Bilingual) role at Kenna.OverviewThere has never been a better time to consider a career in agriculture than now. Technology innovation is giving rise to new capabilities around food production and sustainability. Kenna is at the forefront of this...
-
Agriculture Technical Advisor
2 weeks ago
Mississauga, Canada Kenna Full timeAgriculture Technical Advisor (Bilingual) Join us to apply for the Agriculture Technical Advisor (Bilingual) role at Kenna . Overview There has never been a better time to consider a career in agriculture than now. Technology innovation is giving rise to new capabilities around food production and sustainability. Kenna is at the forefront of this...
-
Bilingual Technical Support Analyst
7 days ago
Mississauga, Ontario, Canada SearchLabs Full timeRole: Technical Bilingual (French/English) Support Analyst – Level 1/2Type: ContractLocation: Mississauga Environment: Remote or Hybrid Role Description:You will be working in a second -linetechnical support role is responsible for providing first/second level technicalsupport to internal users. In this role you will respond to service...
-
Bilingual Technical Support Analyst
2 weeks ago
Mississauga, Ontario, Canada SearchLabs Full timeRole: Technical Bilingual (French/English) Support Analyst – Level 1/2Type: ContractLocation: Mississauga Environment: Remote or Hybrid Role Description:You will be working in a second -linetechnical support role is responsible for providing first/second level technicalsupport to internal users. In this role you will respond to service...
Bilingual Technical Support Representative 1
2 weeks ago
Belimo is a global leader in the development, production and marketing of actuator solutions for controlling heating, ventilation and air conditioning systems. Actuators, control valves and sensors make up the company's core business.
JOB SUMMARY
COMPANY'S MISSION AND VALUES
The objectives of this position are fully integrated to the objectives of the Company’s Mission and Values. It is the responsibility of all employees to perform their duties in accordance with Company Policy.
REPORTING STRUCTURE
The Technical Support Representative 1 is part of the Technical Support Team and reports to the Technical Support Team Leader. This position bears full responsibility for all agreed upon goals and objectives.
JOB RESPONSIBILITIES
Support customers with technical questions regarding Belimo product. These can include: sizing, selection, troubleshooting, wiring, retro-fit solutions, and competitive cross references.
Process formal quotations and provide supporting technical documentation to customers.
Monitor and execute on information contained in the technical support communication mailboxes.
Receive direct technical correspondence from external customers and Belimo outside sales staff. Provide timely responses and assist in closing out any action items from such communications.
May require data entry of customer purchase orders into the ERP system.
Provide same day order confirmations and clarify order discrepancies.
Processes return material authorizations on specific products, credits/debits, and answering customer questions.
May need to process expedite requests (red orders or overnight shipments).
**REQUIREMENTS**:
Associates Degree in a technical discipline or an applicable business program certification
At least 2 years of experience supporting a technical product, preferable an electro-mechanical device.
A background in supporting manufacturing processes or technical products is required.
HVAC background considered a plus.
This position requires the incumbent to be bilingual.
Ability to interpret complex business documents including customer purchase orders.
Ability to professionally communicate with customers both verbally and in writing.
High comfort level on use of the Microsoft Suite of products (Outlook, Word, and Excel).
High degree of time management and organization required.
Must have excellent interpersonal skills and maintain both a proactive and positive attitude.
We offer a competitive salary and an excellent benefits package including a performance bonus.
