Current jobs related to Bilingual Technical Support Representative 1 - Mississauga - Belimo Americas

  • Bilingual Credit and Collections Representative

    3 weeks ago

    Mississauga, Canada Bilingual Source Full time

    Bilingual Credit & Collections Representative (French required) Introduction Our client is currently seeking a Bilingual Credit & Collections Representative fluent in French and English to join their stable and well-established team in Mississauga. This is a full-time, in-office role ideal for someone who values predictability, structure, and the opportunity...

  • Bilingual Credit and Collections Representative

    2 days ago

    Mississauga, Ontario, Canada Bilingual Source Full time

    Bilingual Credit & Collections Representative (French required)IntroductionOur client is currently seeking a Bilingual Credit & Collections Representative fluent in French and English to join their stable and well-established team in Mississauga. This is a full-time, in-office role ideal for someone who values predictability, structure, and the opportunity...

  • Technical Support Specialist, Level 1

    4 weeks ago

    Mississauga, Canada SOTI Inc Full time

    Technical Support Specialist, Level 1 (Bilingual - Spanish) page is loaded## Technical Support Specialist, Level 1 (Bilingual - Spanish)locations: Mississauga, Canada – Meadowvale Office (HQ)time type: Full timeposted on: Posted Todayjob requisition id: R09338## SOTI is committed to providing its employees with endless possibilities; learning new...

  • Bilingual Technical Support Specialist

    1 week ago

    Mississauga, Canada Match Retail Full time

    Overview: **Job Title: Bilingual Technical Support Specialist** Reporting to: IT Director Salary Range: $55,000 - $65,000 CAD Location: Mississauga, Ontario, Canada (In office) Number of Openings: 2 **Job Type**: 1 Full-Time Permanent/ + 1 Full-Time Contract (12 months) **Overview**: Are you seeking a dynamic role that keeps you engaged every day? If...

  • Apple Level 1 Support Technician

    2 days ago

    Mississauga, Canada FM On-Demand Full time

    Job Title: Level 1 Support Technician (Apple/iPhone Products) Job Summary: We are seeking dedicated and tech-savvy individuals to join our team temporarily as Level 1 Support Technicians. As a support technician, you will be responsible for providing excellent technical assistance to our customers, specifically focusing on Apple/iPhone products. This is a...

  • Bilingual Technical Support Analyst

    1 day ago

    Mississauga, Ontario, Canada SearchLabs Full time

    Role:TechnicalBilingual (French/English)Support Analyst – Level 1/2Type:ContractLocation: MississaugaEnvironment: Remote or HybridRole DescriptionYou will be working in a second-line technical support role is responsible for providing first/second level technical support to internal users. In this role you will respond to service requests, triage technical...

  • Bilingual Technical Support Analyst

    1 week ago

    Mississauga, Ontario, Canada SearchLabs Full time

    Role: Technical Bilingual (French/English) Support Analyst – Level 1/2Type: ContractLocation: Mississauga      Environment: Remote or Hybrid Role Description:You will be working in a second -linetechnical support role is responsible for providing first/second level technicalsupport to internal users. In this role you will respond to service...

  • Technical Support Specialist, Level 1

    1 week ago

    Mississauga, Canada SOTI Inc. Full time

    SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Job Title: Technical Support Specialist, level 1 (Bilingual - Spanish Speaking) Location: Mississauga (Hybrid) Who We Are At SOTI, we are committed to delivering best in class mobile and...

  • Bilingual Technical Support Analyst

    4 weeks ago

    Mississauga, Canada SearchLabs Full time

    Bilingual Technical Support Analyst (French/English) Role: Technical Bilingual (French/English) Support Analyst – Level 1/2 Type: Full-time Role Description: You will be working in a second-line technical support role is responsible for providing first/second level technical support to internal users. In this role you will respond to service requests,...

  • Bilingual Technical Support Analyst

    4 weeks ago

    Mississauga, Canada SearchLabs Full time

    Bilingual Technical Support Analyst (French/English) Role: Technical Bilingual (French/English) Support Analyst – Level 1/2 Type: Full-time Role Description: You will be working in a second-line technical support role is responsible for providing first/second level technical support to internal users. In this role you will respond to service requests,...

Bilingual Technical Support Representative 1

2 weeks ago

Mississauga, Canada Belimo Americas Full time

Belimo is a global leader in the development, production and marketing of actuator solutions for controlling heating, ventilation and air conditioning systems. Actuators, control valves and sensors make up the company's core business.

JOB SUMMARY

COMPANY'S MISSION AND VALUES
The objectives of this position are fully integrated to the objectives of the Company’s Mission and Values. It is the responsibility of all employees to perform their duties in accordance with Company Policy.
REPORTING STRUCTURE

The Technical Support Representative 1 is part of the Technical Support Team and reports to the Technical Support Team Leader. This position bears full responsibility for all agreed upon goals and objectives.

JOB RESPONSIBILITIES
Support customers with technical questions regarding Belimo product. These can include: sizing, selection, troubleshooting, wiring, retro-fit solutions, and competitive cross references.
Process formal quotations and provide supporting technical documentation to customers.
Monitor and execute on information contained in the technical support communication mailboxes.
Receive direct technical correspondence from external customers and Belimo outside sales staff. Provide timely responses and assist in closing out any action items from such communications.
May require data entry of customer purchase orders into the ERP system.
Provide same day order confirmations and clarify order discrepancies.
Processes return material authorizations on specific products, credits/debits, and answering customer questions.
May need to process expedite requests (red orders or overnight shipments).

**REQUIREMENTS**:
Associates Degree in a technical discipline or an applicable business program certification
At least 2 years of experience supporting a technical product, preferable an electro-mechanical device.
A background in supporting manufacturing processes or technical products is required.
HVAC background considered a plus.
This position requires the incumbent to be bilingual.
Ability to interpret complex business documents including customer purchase orders.
Ability to professionally communicate with customers both verbally and in writing.
High comfort level on use of the Microsoft Suite of products (Outlook, Word, and Excel).
High degree of time management and organization required.
Must have excellent interpersonal skills and maintain both a proactive and positive attitude.

We offer a competitive salary and an excellent benefits package including a performance bonus.