Operations Supervisor-central

2 weeks ago


Halifax, Canada Emergency Medical Care Inc. (EMC) Full time

The Central Region is seeking an Operations Supervisor to manage staff and systems to meet the performance requirements of the ambulance service in the operational area. Reporting to the Regional Manager your mission as Operations Supervisor will be to keep the overall operational status of the operational area fully functional while meeting or exceeding customer/patient expectations. You will positively communicate company philosophy and policy so that there is shared realization of the company's goals in the operational area.

As a leader amongst field staff, the Operations Supervisor is responsible for:

- Providing clinical guidance and mentoring staff
- Supporting the paramedics by providing the necessities to complete their job
- Developing and enhancing healthy, ongoing dialogue with staff
- Supporting both the needs of the staff and the monitoring of the system status
- Establishing service direction, building of staff capabilities, and developing staff through the ongoing performance management process
- Assessing and improving overall service area performance is expected - both current and long-term to meet company objectives

This position is considered a field leadership position. Integral with the role is a strong commitment to life-long learning and a desire to advance in a leadership role within the organization.



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