Manager, People

As a people leader, this role focuses on the Employee Lifecycle at CMHA BC. Reporting to the Director, Human Resources, the Manager will play a key role in the Human Resource policy, process, and practices including recruitment, labour and employee relations, staff development, and employee engagement, and promoting psychological health and safety in the workplace.

**RESPONSIBILITIES**

**Core HR Management**:

- Actively participate and lead CMHA BC Human Resource (People & Culture/Development) Team’s strategic priorities.
- Develop processes to ensure an effective and engaged employee lifecycle.
- Provide HR leadership and insight with regards to strategy, policy, design, development, implementation and improvement of the areas related to the employee relations ensuring legal compliance, accreditation standards, and adhering to best practices.
- Work collaboratively with senior leaders and adjacent departments to lead effective HR solutions and employee engagement activities.
- In consultation with Senior Leaders, prepare, update and recommend revisions to employee policies and procedures.
- Provide strategic advice to management on various employee and labour related functions including recruitment, onboarding, development, and retention.
- Ensure that all employee documentation including job descriptions, employee personnel etc. are accurate and securely stored.
- Manage the preparation and maintenance of employee reports related to absence management, overtime, vacation and professional development. Maintain a close relationship with the Operations team to ensure risk, compliance, and overall organization efficiency.
- Monitor and analyze workforce data to identify data trends and develop strategies to address areas of improvement.
- Ensure effective internal communication keeping leaders and staff informed on internal HR practices, polices, and procedures.

**Employee & Labour Relations**:

- Assist in the design and implementation of programs and initiatives to support employee engagement, retention, and development, such as performance management, professional development, and recognition programs.
- Maintain a positive and healthy relationship with internal and external employee and labour relation stakeholders.
- Provide support to employees on people-related matters, including conflict resolution, communication, and change management.
- Provide expertise in labour relations, advising leaders in the interpretation and implementation of collective agreements, employment legislation, labour relations developments and employment standards.
- Manages complex performance management matters, complaints and grievances and oversees investigations, arbitration and mediation.
- Liaise with Health Employers Association on labour matters including job classifications and compensation.
- Prepare briefings for management, Branches and/or Board on various labour relations matters.

**Psychological Health and Safety and Wellness**:

- Promote employee engagement and wellness in the workplace. Participate in organization committee to promote social events and synergy activities.
- Research health and safety concerns by reviewing relevant legislation, internal data, external sources and networking with other professionals.
- Oversee and make recommendations for health & safety programs, policies and procedures.
- Act as delegated leader, Health and Safety to resolve outstanding issues that could occur within the Health and Safety Committees.
- Other duties as assigned.

**QUALIFICATIONS**

**Education & Experience**:

- Minimum of 5 years of experience in a human resources role, specifically experience in recruitment, employee engagement, labour/unionized environment.
- Knowledge and experience in provincial employment law, compensation, recruitment, psychological and physical health and safety, employee engagement, and employee development.
- Experience managing a Human Resources Information Systems (HRIS); familiarity with BambooHR and Payworks are an asset.
- Knowledge of employment/labour laws and best practices in employee well-being and psychological health and safety is an asset.
- Experience in the administration of benefits and compensation programs

**Knowledge, skills and abilities**:

- Sound judgement and decision-making skills.
- Excellent analytical and problem-solving skills.
- Strong research and investigative skills.
- Proven ability to establish strong working relationships with unions and other stakeholders.
- Excellent conflict/dispute resolution/mediation skills.
- Ability to work effectively under pressure with changing priorities and deadlines.
- Exceptional attention to detail and strong organizational skills, and strong project management skills.
- Excellent spoken and written communication skills, interpersonal skills, ethics, and cultural competency.
- Ability to work collaboratively in a team environment and work independently with little supervision.
- Ability to develop positive he