Director, Quality, Patient Safety, Infection Prevention and Control, Emergency Preparedness

**Job ID**: 22834
**Deadline to Apply**: 2025-08-17
**Target Openings**:1

SickKids is on a very exciting journey to improve child health and outcomes through its precision child health movement.

Elevating Quality and the Care Experience is one of SickKids’ four strategic directions in its SickKids2030 plan. Our goal is to diagnose faster, treat smarter and predict better while pursuing excellence in the delivery of safe, timely, effective, efficient, and equitable as well as child and family-centred care. In addition, over the next five years, we are very focused on embedding proactive safety and prediction to eliminate preventable harm; advancing health equity and action on the social determinants of health and designing inclusive services that respond to patient and family needs.

There are specific principles and practices and strong synergy between the primary areas of this portfolio: Quality, Patient Safety, Infection Prevention and Control and Emergency Preparedness. This leadership role requires a dynamic, performance driven and innovative individual with both specialized and diverse knowledge and skill to develop people and systems to help us achieve our quality and safety aims. SickKids and this role offer extraordinary opportunities to showcase and to develop leadership capabilities.

Reporting to the Executive Vice President, this role provides senior leadership and oversight for the development, implementation and evaluation of SickKids’ comprehensive strategies and programs to optimize organizational patient safety, quality improvement, infection prevention and control (IPAC) and emergency preparedness (EP) goals. The role advises and collaborates with a wide range of internal and external medical and operational stakeholders to establish quality and safety priorities with a focus on innovation, continuous improvement, service excellence and accelerate performance on quality and safety goals within the Hospital and among system partners.

**Here’s What You’ll Get To Do**

**Strategic and Operational Leadership**:
Overall responsibility for leading, in partnership with appropriate medical leadership, organizational quality improvement, patient safety, infection prevention and control and emergency preparedness strategic priorities.
- **Quality Management**:
Provides direction and operational oversight for:

- Ensuring all dimensions of quality remain a major strategic imperative for the organization:

- Advancing patient safety by growing and advancing the organization’s _Caring Safely_
- Collaborating with Patient and Family Relations to ensure patient and family experience is reflected in all strategies related to quality.
- Collaborating with EDI team to ensure quality strategies advance health equity and social determinants of health.
- Collaborating with Process Improvement and Design teams to identify opportunities that advance quality through Lean initiatives / design thinking.
- Collaboratively setting organizational priorities, strategies and goals for Quality Improvement.
- Measuring, monitoring and managing these priorities in conjunction with various stakeholders across the organization to ensure strategic and operational goals are met.
- Accreditation Canada processes.
- Compliance with provincial quality legislation (Excellent Care for All Act 2010) including the development and public posting of an annual quality improvement plan (QIP).
- Coordination of senior hospital and Board quality and safety committees (Quality Management Council, Medical Advisory Committee, Board Quality and Safety Committee) and a number of sub-committees.
- Management of a comprehensive policy, procedure and guideline database.
- Quality Improvement project ethical review and approval processes.
- Collaboration/coordination of centralized and de-centralized quality and safety resources.
- **Patient Safety Program and Serious Safety Event (SSE) Reviews**:
In collaboration with medical leadership, provides direction and operational oversight for:

- Defining patient safety strategies and goals and leading hospital wide initiatives to enhance overall safety culture, primarily through operational leadership of SickKids’ _Caring Safely_program which is intended to eliminate preventable patient and staff harm.
- Management of all processes and policies related to Serious Safety Event (SSE) reviews.
- Management of processes related to a comprehensive safety reporting system to optimize reporting and analysis of events in order to advance organizational learning from harm and near harm events.
- Management of processes and policies related to hospital Morbidity and Mortality Committees.
- Management of coroner requests and responses in collaboration with Chief Medical Officer (CMO).
- Collaboration with external partners to advance SickKids’ and system level safety priorities.
- **Infection Prevention and Control (IPAC)**:
Provides direction and operational oversight for:

- Collaboratively co-leading with me