Events & Partnership Manager

**The Why, the What and the Who...**:
**Are you a driven, creative professional with a passion for events, partnerships, and hitting ambitious targets?**

**Do you thrive in fast-paced environments where no two days are the same—and love seeing your ideas come to life in real time?**

We're looking for someone ready to take ownership of event strategy, build powerful local partnerships, and lead high-impact experiences that boost revenue, engagement, and footfall. If you're eager to grow your career with a company that invests in your development and values innovation, collaboration, and hands-on leadership—this could be the perfect fit.

**The What...**

Being an Events & Partnership Manager at Splitsville, you will...
- Commercial Ownership: Own the performance of event-driven revenue streams and partnerships, aligning outcomes with site-level business goals and KPIs.
- Package Creation & Innovation: Design compelling, on-brand event packages that resonate with our target audience—especially during key holidays and high-traffic seasons—to boost engagement and footfall.
- Strategic Event Calendar Planning: Develop an annual events calendar aligned with major trading periods to maximize incremental revenue opportunities and drive customer visits.
- Social Media Strategy: Lead the creation and execution of content strategies and posts to amplify event promotion and audience engagement.
- Partnership Development: Build and nurture relationships with local businesses, sports teams, schools, and community organizations to drive awareness and large-scale event bookings.
- Business Development: Seek out and convert new opportunities by attending Chamber of Commerce events, job fairs, and other networking forums.
- Event Execution: Plan and oversee the execution of high-quality events that reflect Stoked brand and exceed guest expectations.
- Cross-Functional Collaboration: Work with kitchen, bar, and operations teams to ensure seamless event delivery, including timely procurement of supplies.
- On-the-Ground Leadership: Be actively involved in event setup, execution, and teardown to ensure flawless execution.
- Client & Stakeholder Management: Serve as the main point of contact for major events, providing clear communication and exceptional service.
- Team Development: Support and guide the Event Sales Support Coordinator to maintain an inclusive, high-performing event team.
- Internal Alignment: Co-host weekly managers' meetings to align departments and share insights. Lead Management: Follow up with event leads and inquiries to convert interest into confirmed bookings
- Restaurant Presentation & Atmosphere: Take ownership, alongside the Restaurant Assistant Manager for the restaurant’s visual appeal, ensuring high standards of cleanliness, ambiance, and overall presentation to create a welcoming and polished environment.

**To be successful you will have**:

- Demonstrated experience in event management, marketing, or business development
- Strong commercial acumen with a results-oriented mindset
- Excellent communication, interpersonal, and relationship-building skills
- Self-starter with the ability to manage multiple priorities and stakeholders
- Highly organized with exceptional time and project management skills
- Flexible availability based on business needs, including evenings and weekends
- Creative thinker with a passion for delivering impactful, market-leading experiences
- Demonstrated success in driving exceptional guest experiences by proactively anticipating needs, tailoring personalized interactions, and continuously refining service standards to consistently exceeds expectations.

**The Who...**

Splitsville Entertainment is Canada’s premier family entertainment centre Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.
- At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company._