Patient Registration Clerk

2 weeks ago

Toronto, Canada St. Michael's Hospital Full time

-Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care services to post-acute through rehabilitation, palliative care and long-term care, while investing in world-class research and education. Join our team in our mission to continue to put patients and families at the centre of everything we do, in the role of Patient Registration Clerk.

**DUTIES & RESPONSIBILITIES**:

- Registers and/or pre-registers patients for inpatient, outpatient visits, quickly and accurately with the utmost in customer service.
- Collects accommodation and insurance information and payment for services where applicable. Communicates with all involved services, such as Accounts/Finance, etc.
- Responds to inquiries made by patients and visitors.
- Data collection as requested by the Program
- Responds to telephone inquiries and forwards calls where appropriate.
- Liaises with patients, other department staff, and external customers.
- Assists with other tasks as requested by the Program.

**QUALIFICATIONS**:

- Minimum accurate typing speed of 40wpm required.
- Previous data entry experience required.
- Excellent interpersonal, communication (oral and written) and organizational skills.
- Ability to prioritize duties, problem solve and accurately carry out detailed work in a fast paced environment.
- Demonstrated ability to interact with others in a co-operative, facilitative and professional manner through all circumstances.
- Must have an excellent punctuality and attendance record.
- Knowledge of medical terminology.
- Previous experience in a hospital Admitting or registration department.
- Demonstrated commitment to the mission and values of St. Michael's Hospital.

**HOURS**: Either 8 hrs or 4 hrs
- discussed at the interview

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