Back Up Head Cashier

**Buy-Low Foods** is currently seeking a **Back Up Head Cashier** for our store located in **Brookswood (Langley), BC**. This role is Full-Time and reports to the Store Manager.

The Back Up Head Cashier assists the Head Cashier and oversees the daily operations of the Front End of the store in terms of staffing, customer service, speed of service, cash handling, merchandising, and product quality.

**Job duties and responsibilities**:

- Managing the daily operations of the cash registers and front-end employees
- Responsible for key-holding, store safe and store alarm
- Provide supervision to department staff to ensure quality customer service, including communicating expectations and giving direction
- Cashiering, bagging groceries and stocking shelves
- Ensure that the cash / customer service area is kept clean and tidy at all times
- Assist with effective recruitment, hiring, training, and mentoring of staff members
- Efficiently stock and display product in a neat and appealing manner to ensure quality and freshness
- Handle customer inquiries, requests and complaints in a prompt, polite and effective manner
- Ensure all staff comply with established Company policies
- Responsible for ensuring accuracy of store signage with regards to pricing
- Liaise with the store manager, department heads and department staff to address any concerns, discuss upcoming ads or promotions, cross merchandising, etc.
- To perform other duties and tasks assigned or required as consistent with the nature and scope of the position

**Skills and qualifications**:

- Previous Service Clerk responsibilities along with the ability to work in any department; meat, produce, grocery, deli, or bakery
- Proven track record as a self-starter; dedicated and goal orientated
- Complete understanding of cash register operation and cash-up procedures
- Proven track record in store merchandising and driving sales
- Demonstrated high level of communication, interpersonal & conflict resolution skills
- Ability to ensure compliance of established company policy
- Demonstrated ability to provide 100% customer service
- Excellent command of the English language both verbal and written
- Willingness and availability to work a variety of shifts, including: Mornings, Afternoons, Evenings & Weekends

**Physical requirements**:

- This role requires frequent standing, walking, sitting and reaching
- Regular lifting of 5-10 pounds

**Our commitment to you**:

- Competitive wages with starting rates based on experience
- Automatic wage increases based on the number of hours worked
- Room for advancement - all new opportunities posted internally first
- Company matched RRSP Program
- Comprehensive benefits package including Employee and Family Assistance Program, Dental, Extended Health, Vision, Life & Disability

If you feel that you possess the knowledge, skills and abilities mentioned above then we would love to hear from you

**How to apply**:

- Please include a cover letter including your wage expectations and any work availability restrictions

We are an equal opportunity employer and as such we strive to foster a workplace where individual differences are recognized, appreciated and respected.

**Salary**: From $18.50 per hour

**Benefits**:

- Dental care
- Vision care

Day range:

- Monday to Friday
- Weekends as needed

Shift:

- 8 hour shift
- Afternoon shift
- Day shift
- Morning shift

Work setting:

- Grocery store

**Experience**:

- Retail Associates & Cashiers: 1 year (preferred)
- Supervising: 1 year (required)

Licence/Certification:

- Canadian, PR, or Work Permit (required)

Work Location: In person