Client Coordinator

2 weeks ago

Edmonton, Canada Nova Psychology Full time

**Job description**

**Description**:
**Key Points**:

- Administrative Position: Join our psychology private practice as an integral part of our team.
- Organizational Skills: Showcase your expertise in managing schedules, appointments, and paperwork.
- Client Support: Provide exceptional customer service and support to our valued clients.
- Collaborative Environment: Work closely with our team of psychologists to ensure smooth operations.
- Growth Potential: Expand your knowledge and skills in the field of psychology.

**Responsibilities**:

- Efficiently manage front desk operations, including greeting and assisting clients, scheduling appointments, and maintaining client records.
- Collaborate with the clinical team to ensure smooth office workflow and excellent client experiences.
- Assist in managing billing and insurance claims, ensuring accuracy and compliance.
- Maintain inventory of office supplies and equipment, placing orders as needed.
- Support marketing efforts by updating online profiles and assisting with social media presence.

**Requirements**:

- High school diploma or equivalent; additional certification or training in office administration is a plus.
- Proven experience in an administrative role, preferably in a healthcare or private practice setting.
- Excellent organizational and multitasking skills, with strong attention to detail.
- Proficient in using office software (Microsoft Office, Google Suite) and scheduling systems.
- Familiarity with Jane Management Software is considered an asset.
- Outstanding communication and interpersonal abilities to provide exceptional customer service.
- Ability to handle sensitive information with discretion and maintain strict confidentiality.
- Passionate about psychology and mental health, with a desire to contribute to a positive client experience.

**Benefits**:

- Competitive compensation package based on experience and qualifications.
- Opportunities for professional growth and training within the psychology field.
- Collaborative work environment with a supportive and friendly team.
- Flexible scheduling options to maintain work-life balance.
- Convenient location with parking facilities.

Pay: $18.00-$19.00 per hour

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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