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Full Time Store Manager

2 weeks ago

Simcoe, Canada NORFOLK AUTO PARTS Full time

Are you an experienced manager with a passion for customer service and cars? We are seeking a dedicated and skilled Store Manager to lead our automotive retail store. you will be responsible for overseeing a team of 6+ employees, ensure excellent customer service with phone in sales and walk in clientele. you will be managing accounts receivables, handling bank deposits, and contributing to monthly reporting.

**Responsibilities**
- Customer Service Excellence: Ensure the highest level of customer service is provided at all times. Adapt to a wide range of customer needs and provide knowledgeable assistance. Must be able to address various customer personalities and situations, providing exceptional service while building and maintaining long-term relationships.
- Administrative: Collection of accounts receivable, post payments, and ensure accuracy in transactions. Responsible for balancing cash/cheques/credit card slips with system. Handle daily and weekly administrative duties. Scheduling employees and keeping track of vacation time. Assist with month-end reporting, ensure all data accurate and up to date.
- Inventory & Store Operation: Monitor inventory levels. Assist with stock order. Ensure that deliveries are made within scheduled time. Make sure the store and stock area are well organized and clean.
- Communication: Maintain clear, consistent and honest communication with the store owners, providing regular updates on sales, performance and employee concerns.

**Requirements**:

- Management Experience: At least 2-3 years of managerial experience, preferably in an automotive/retail environment.
- Organizational Skills: Strong multitasking abilities and attention to detail. especially when handling financial tasks. Time management is extremely important when dealing with our incoming shipments and outgoing deliveries to customers.
- Leadership Skills: Demonstrated the ability to be a tea leader and a team player, manage conflict and create an enjoyable and welcoming work environment for all.

What We Offer:
Salary based on experience

Benefits package

Supportive team environment

Employee discounts

Please submit your resume to

**Job Types**: Full-time, Permanent

Pay: From $23.58 per hour

Expected hours: 40 per week

**Benefits**:

- Extended health care
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- Store management: 1 year (required)
- Leadership: 1 year (required)
- Organizational skills: 1 year (required)
- Management: 1 year (required)

Work Location: In person