Manager, Quality

**LOCATION: Hybrid in North Vancouver Office**

As an infrastructure consultancy acting as owner’s representatives for utility and municipal clients, Maven delivers projects and services that will serve the communities where we live, work and play. And it starts with our people - motived to do our best work and make an impact.

We are looking for a Manager for our Quality & Inspections team who brings proven leadership in managing inspection teams across utility and municipal infrastructure projects, with strong client management, operational, and project delivery skills - and most importantly aligns with our team core values: Safety, Wellbeing, Respect, Quality, Collaborate, Growth Mindset. This position is based out of our North Vancouver office and is responsible for leading a team of civil and electrical inspectors and overseeing inspection contracts for municipal and utility capital projects across BC. The team inspects the quality of construction by the client’s third-party contractors for compliance with published standards and design documents.

**Why Join Maven**:

- Grow with us - Lead meaningful work and share your experience with a strong, values-driven team
- Work on impactful projects - From underground utilities and civil infrastructure to overhead power distribution and substation inspections for municipal and utility clients
- Be supported through training, team meetings, executive coaching, and townhalls
- Receive competitive compensation and health benefits
- Be recognized - You may be eligible for our discretionary quarterly bonus (program), based on company performance
- Attend staff events and participate in our Share 1% program
- Work in a professional, friendly, and respectful culture - named as a Best Place to Work for Inclusion and Mental Health
- Work primarily in an office environment. With the flexibility for hybrid work - spending 2-3 days per week in our North Vancouver office
- Be part of a winning team and contribute to a growth-oriented business - Maven has repeatedly been recognized as one of the fastest growing professional services companies in Western Canada

**Responsibilities**:
This work requires management of inspectors, while collaborating with internal project managers, technical leads, and corporate operations team as well as external client representatives, while reporting to our Executive team. The core responsibilities include:

- Lead and support a team of civil and electrical inspectors working across BC
- Oversee quality, safety, and training standards across inspection contracts
- Manage client relationships, including meetings, quotes, contracts, and issue resolution
- Monitor inspection team forecasts, timesheets, expenses, and payroll
- Track and report on financial performance and staffing needs for the Inspections Business Unit
- Oversee inspector hiring, onboarding, and development
- Help grow Maven’s inspection services through proposal writing, and for the right person, involvement in business development activities
- Contribute to internal planning, process improvements, and team strategy

**Who we are looking for**:

- Bachelor’s degree in engineering, construction management, business, or a related field
- Project Management Professional (PMP) certification or equivalent would be an asset
- 10+ years of experience in utility infrastructure construction projects, including 5+ years managing a team.
- Strong leadership, communication, and organizational skills
- Proven experience managing client-facing services, budgets, and team operations
- Comfortable using MS Office tools (Excel, Outlook, Word) and time-tracking systems
- Excellent written and verbal communication skills in English
- Ability to walk a construction site in all weather conditions with typical hazards.
- Based in the Lower Mainland, with availability to work in the North Vancouver office 2+ days per week

**About Maven**

Maven delivers infrastructure projects for communities in Western and Northern Canada as owner’s representatives. We turn client ideas and objectives into sustainable infrastructure, delivered safely, on time and on budget with Maven’s unique expertise.

Our vision is “to be western North America’s preferred infrastructure consultant with $50 million in revenue by 2033”.

The word “Maven” means, “one who is experienced or knowledgeable.” Our people are our success. We are a mid-sized firm, with a professional and friendly team committed to our values of safety, wellbeing, respect, quality, collaborate and growth mindset.

We believe we are part of the wider community and need to do our part to contribute, ensuring a positive future for our fellow citizens. Through our Share 1% program we select organizations to partner with and offer volunteer opportunities for our staff.

**Compensation**:
**Applications**:
Share your CV and cover letter through this posting.

Maven is an equal opportunity employer. Applicants will be invited to interview based on their fit wit