Regional Director, Quality and Patient Safety

**Salary**: The salary range for this position is CAD $65.57/Hr. - CAD $94.25/Hr.

**Job Summary**:
Reporting to the Executive Director, Quality and Patient Safety, the Regional Director, Quality and Patient Safety leads health authority wide strategic development, implementation, and evaluation of VCH’s clinical quality and patient safety priorities. This role ensures compliance with accreditation requirements while driving initiatives that enhance patient safety and care quality across the organization. The Regional Director oversees a multi-site, multidisciplinary team across the Communities of Care and the broader region, embedding a culture of continuous quality improvement throughout the organization.

As part of the senior leadership team within a Community of Care (CoC), the Regional Director operates within a matrix reporting structure and provides strategic leadership in quality and patient safety. They bring expertise in strategic planning, leadership, problem-solving, and adaptive decision-making, advancing evidence-informed clinical quality and fostering collaboration with service providers and key partners across the healthcare system. Guided by VCH’s Mission, Vision, and Values, the Regional Director develops and implements a strategic framework, organizational policies, and initiatives in alignment with the Ministry of Health’s mandate and Accreditation Canada’s Required Organizational Practices. They identify opportunities to enhance quality and patient safety, incorporating partner insights into clinical policies, education, and system redesign to support VCH’s goals.

Success in this role requires expert oversight and strategic planning at all levels—from point-of-care teams to senior leadership and the Board. The Regional Director strengthens alignment across VCH through data-driven insights, performance measurement, and continuous improvement strategies. They also represent VCH at local, provincial, and national health sector and government committees, ensuring alignment with emerging research, policy trends, and best practices in healthcare.

This work is grounded in VCH’s commitments to Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health, ensuring a healthcare system that is inclusive, responsive, and sustainable.

**Responsibilities**:

- Demonstrate strategic planning, leadership, expertise, situational management, and problem solving, including the promotion of evidence-informed clinical quality, related activities, and engagement of partners including all service providers.
- Lead in the development and implementation of an organizational quality and patient safety framework for the organization to support engagement of partners from point of care through planning and delivery that includes their unique insights including development and monitoring of key performance indicators.
- Lead a team and is responsible for the development and oversight of regional Quality & Patient Safety strategic portfolio priority(ies), in addition to leading quality and patient safety initiatives across the organization/designated areas/facilities.
- Oversee and ensure that the departmental strategies are aligned with the VCH strategic priorities while building capacity across the organization. Works collaboratively with local, provincial and national partners to inform, develop and deploy organizational strategies. The role is entrusted with the responsibility of representing VCH at provincial and national committees and organizations, as aligned with this key role.
- Oversee and coordinate the identification of meaningful overall organizational quality data and measurement in close partnership with Decision Support and Analytics ensuring they are reported and shared through reports, presentations, education and collaboration with VCH leadership and the Board. Partners and bridges information from other departments across the health authority, to inform the overall human experience at VCH.
- Provide overall leadership and direction to team members using effective management techniques (e.g., coaching, mentoring, skill and leadership development, performance management) and motivates them towards the attainment of the departmental goals. Recommends changes to organizational structures to reflect evolving needs and is responsible to ensure and support an on-going system for measuring performance.
- Develop overall department budget to complement strategic directions within existing fiscal constraints and uses best utilization methods to thoroughly monitor and adhere to allocated budget.
- Promote a culture that encourages a healthy work environment, individual responsibly and personal commitment to continuous quality improvement and patient safety.
- Recruit and manages assigned staff in accordance with professional standards, performance expectations and current legislated/contractual obligations.

**Qualifications**:
**Education & Experience**:
Masters’ Degr