Experience Service Advisor- Zanchin

6 days ago

Vaughan, Canada Zanchin Automotive Group Full time

**Experienced Service Advisor**

**Location**:Newmarket, ON

**Responsibilities**:

- Assist customers with requests for repair, service concerns and inspection.
- Obtain customer vehicle data, history and odometer reading.
- Manage the repair order process, approvals, labour estimates/authorization calls and follow-ups.
- Offer and arrange alternative transport for customers (Rental vehicle or shuttle), if necessary.
- Answer all technical repair work and price-related questions for customers.
- Test-drive vehicles.
- Resolve customer complaints courteously and promptly, or refer to Service Manager.
- Keep abreast of relevant changes in automobiles and dealership products.
- Maintain awareness of factory-recommended maintenance schedules.

**Qualifications**:

- 1-3 years’ experience working in a dealership service environment.
- Must be willing to work evenings and Saturdays, as required.
- Experience working with CDK
- A valid G Driver's License with a clean driving abstract.
- Advanced computer skills.
- Highly organized and attention to detail.
- Great personality, very outgoing and enjoys assisting customers.

**What We Offer**:

- Welcoming Culture
- Competitive Compensation
- Employee Group Benefits Package
- Employee Discounts on Products and Services
- Endless Opportunities for Growth

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