Executive Operations Manager

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

**Job Description**:
**Responsibilities**:

- Provide confidential administrative, operational, and project support to all of the Vice-Chairman and Team President (VCTP) professional work pillars - Toronto Raptors, Philanthropic Activities, and Special Projects
- Assist in daily operations, including coordinating meetings and scheduling calendar appointments, travel arrangements (ex: hotels, air travel, visa, ground transport), expense reports, filing, reviewing correspondence to assist in establishing department priorities, and other general administrative duties as needed
- Support Executive Staff with administration, operational tasks, and special projects as needed
- Serve as the liaison between the VCTP and other internal departments and external organizations
- As needed, participate as a proxy in business meetings taking detailed notes to share with the VCTP and/or Front Office
- Provide on-ground assistance to the VCTP for most off-site meetings, appearances, and events
- Attend all home games and provide in-game support to VCTP and Front Office Executives as required
- Occasional travel within and outside Canada may be required
- Other duties as assigned

**Qualifications**:
- Proven experience in administration, strategic planning, project management, and/or a related field, preferably supporting C-Level Executives
- Demonstrated operations-related experience working in a professional, or semiprofessional sports club, with a desire to grow within the sports and entertainment industry
- The ability and experience to work across multiple time zones and global stakeholders is an asset
- Sound business judgment, including the ability to handle sensitive and highly confidential information
- Strong judgement and problem-solving skills combined with a proactive mindset to work/find/suggest solutions working with individuals at all levels
- Technologically savvy and proficient with the use of smartphones, tablets, laptops and other tools
- Extensive digital acumen, including MS Word, MS Excel, PowerPoint, Outlook
- Ability to liaise effectively with individuals at all levels
- Excellent verbal and written communication skills; strong editing and proofing abilities
- Proven time management skills, with an ability to effectively establish and execute priorities in a dynamic and changing environment
- Available to work frequently on evenings, weekends and holidays as needed

Additional Information

We thank all applicants for their interest, however, only those selected for an interview will be contacted.