Assistant Housekeeping Manager

6 days ago

Victoria, Canada Oak Bay Beach Hotel Full time

**Assistant Housekeeping Manager**

The Assistant Housekeeping Manager, under the leadership of the Housekeeping Manager, is responsible for assisting with planning, organizing, and developing the overall operations of the housekeeping department. This position requires an experienced leader that is organized, hospitable, friendly, and outgoing, with a focus on exceptional guest service. The Assistant Housekeeping Manager will also assist with scheduling, training, and employee development.

**Responsibilities**
- Responsible for the organization and delegation of work assignments for all housekeeping associates
- Monitor and manage the quality and timeliness of services provided to ensure guest satisfaction.
- Monitor work hours, scheduling and vacation planning of housekeeping staff while adhering to budgeted/forecasted labour costs.
- Participate in recruitment and selection, training, and performance review of all housekeeping staff. Administer the lost & found operation to ensure that all procedures are followed, and items are distributed expediently.
- Ensure that all cleanliness and safety standards are met
- Build and maintain a strong relationship with all other departments of the hotel, especially the Front Office
- Act as a resource to Housekeeping associates and liaison between the Housekeeping Manager and Housekeeping staff.
- Assist with regular inventory counts and orders, supplies and linens as required and in check with budget guidelines.
- Perform other job-related duties and special projects as required

**Qualifications**
- Minimum 1 year of previous leadership experience in a luxury hotel.
- Experience with and understanding of housekeeping operations
- Demonstrated strong leadership, team, and communication skills are essential.
- Highly detail oriented, exceptional organizational skills and able to handle competing priorities.
- Previous experience using a Hotel Property Management System
- Evening and weekends work will be required
- Ability to create and achieve a financial budget.

**Physical Aspects of Position**:

- Continuous walking, bending, and lifting up to 50lbs
- Use of cleaning machines and solutions will be required

**Job Types**: Full-time, Permanent

**Salary**: $51,000.00-$56,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Every Weekend
- Holidays
- Monday to Friday
- Weekend availability

**Experience**:

- Housekeeping: 1 year (required)
- Leadership: 1 year (required)

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