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Investigator

3 weeks ago

Edmonton, Canada Government of Alberta Full time

**Job Information**

Job Requisition ID: 69579
Ministry: Seniors, Community and Social Services
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: April 25, 2025
Classification: Program Services 3 Market Adjustment

**Salary**: $2,626.89 to $3,448.73 bi-weekly ($68,561 - $90,011/year)

The Ministry of Seniors, Community and Social Services (SCSS) leads seniors, income, employment, disabilities and community-based supports, family violence prevention, and family and community support services. For more information about SCSS, visit our website:
The Employment and Financial Services (EFS) division works to foster a society in which families are secure and resilient, individuals have safe, sustainable employment, vulnerable Albertans have the supports they require, and no one is left behind. You can be part of helping us make a difference

**Role Responsibilities**:

- Reporting to the Team Lead/Senior Investigator, this position investigates allegations of fraud or abuse of the various benefit programs administered by the Ministry of Seniors, Community and Social Services, including the Assured Income for the Severely Handicapped (AISH), Income Support (IS), and Family Supports for Children with Disabilities, to ensure compliance with government policies on social assistance programs under the applicable Government Acts and Regulations, policies, the Criminal Code of Canada, the Canada Evidence Act, Provincial Offences Procedure Act and the Canadian Charter of Rights and Freedoms. In addition, investigations relating to emergency benefit programs are conducted under the Emergency Management Act.

As an investigator, you will conduct multifaceted, politically sensitive, high priority investigations in accordance with applicable legislations and policies and procedures. Due to the nature of the investigations, interactions with suspects, witnesses, and program clients can be challenging. At times it can be adversarial, therefore well-developed skills in communication, problem solving, and professional conduct are very important for success in the role.

As a member of the provincial investigation team, this position promotes client accountability and appropriate use of public funds to meet clients benefit need/entitlements, while maintaining public confidence in the integrity of social programs administered by the Ministry.
- Case management and time management skills.
- Exceptional written and verbal communication skills.
- Demonstrated conflict resolution and decision-making experience.
- Experience and training with structured interviews and strong organizational skills.
- Ability to respond to priorities under short timelines.
- Proficiency in Microsoft Office Applications and a good working knowledge of computers to conduct queries and complete work in an electronic record management system.

**Please**

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
Agility
Works creatively within policies and procedures to proactively meet goals; Remains calm and composed even in difficult or stressful situations.

Drive for Results
Sets and accomplishes goals and priorities in order to deliver outcomes consistent with Government direction, departmental objectives and public expectations.

Develop Self and Others
Takes initiative to stay current on a broad range of topics with new approaches and/or technologies that may impact his or her area; Shares knowledge and insights with others.

Build Collaborative Environments
Contributes positively by actively sharing information and listening and accepting others' points of view in an open, honest and non-defensive way.

Develop Networks
Informs key stakeholders of relevant information in a timely manner. Is aware of own impact on others and the impression being made through interactions. Is professional and respectful in all interactions.

Systems Thinking
Seeks information and analyzes long-term outcomes. Focuses on goals and values in addition to the process.

Creative Problem Solving
Breaks straightforward problems down into manageable components to identify what needs to be done; Asks questions to get a deeper understanding of the present issue.

**Qualifications**:
**Minimum Requirements**:
University graduation in a related field plus 2 years progressively responsible related experience.

**Equivalencies** maybe considered - directly related education or experience on the basis of:

- 1 year of education for 1 year of experience; or
- 1 year of experience for 1 year of education.

Minimum recruitment standards outline the minimum education and experience required for appo