Continuous Improvement Coordinator

1 week ago

Ottawa, Canada Tallysman Wireless Full time

**Full-Time, Permanent**

Tallysman® is an Ottawa-based producer of products and components for Global Navigation Satellite Systems (GNSS). These include RF and high-performance antennas and intelligent location-based wireless infrastructure solutions for tracking systems.

**Responsibilities and Duties**:
Reporting to the Quality Assurance Director, the incumbent will be responsible for rendering assistance as required and requested by the QA Department Staff. Typical activities are but not limited to:

- Implement and train employees on Lean Manufacturing Initiatives (e.g., 5S, Poka-Yoke) on Shop Floor and Management Processes.
- Review current manufacturing processes to assess risks and implement Mistake-Proofing hardware and techniques on Tallysman’s manufacturing processes.
- Coordinate Tallysman’s RMA Process to document and track reports (MS Excel), analyze customer complaints with relevant areas, and provide root cause analysis and action plans to internal and external customers.
- Coordinate, document (MS Excel) and implement improvement ideas from Tallysman’s Internal Continuous Improvement Process (employee generated) with relevant departments.
- Coordinate, document (MS Excel) and implement corrective action plans from customer audits, certification audits, internal audits, etc., with relevant departments.
- Work closely with our Operations Team to implement a High-Performance Teams Program where operators supervise and report on the performance of their own manufacturing lines.
- Generate process documentation (e.g., work instructions, product datasheets, product certificates) to internal and external customers (MS Excel, MS Word, MS PowerPoint).

**Qualifications and Skills**:

- A minimum bachelor’s degree education.
- Three or more years of experience in Manufacturing work environments.
- Excellent communication skills, both written and spoken.
- Advanced MS Windows environment skills.
- Advanced MS Excel and MS PowerPoint skills.
- Advanced web browser or web-based software skills to find and enter information in Intranet systems and MS Teams (or similar).
- Willingness to learn new systems and activities and open to new ideas and suggestions.
- Positive attitude towards constant change in work systems.
- Positive customer service attitude and communications towards internal and external customers.
- Self-control and temperance during stressful situations.
- 3D Printer programming and use is a strong asset.

**Schedule**:

- 8-hour shift

**Work Remotely**:

- No

**Perks and Benefits**:

- Casual dress
- Dental care
- Life insurance
- On-site parking
- Vision care

We offer our employees a competitive benefits package and an exciting, challenging, and rewarding working environment.

**Accommodations and COVID-19 Considerations**:
Tallysman® Wireless accommodates people with disabilities throughout the recruitment and selection processes.

At Tallysman® Wireless, we take employee well-being seriously. We have remote workers where possible to reduce population density. All employees wear face masks/shields on site, and hand sanitizing stations are accessible throughout the facility. All employees are susceptible to COVID-19 Rapid Antigen Testing per Provincial Regulations.

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