Travel Consultant

2 weeks ago

Edmonton, Canada Harry's Travel World Full time

Work Term: Permanent
- Work Language: English
- Hours: 32 to 55 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
- **Asset languages**:

- Hindi
- Panjabi; Punjabi
- ** Work setting**:

- Willing to relocate
- Corporation or company ticket office
- ** Tasks**:

- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Attend to cancellations and schedule changes
- Develop contact lists
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
- ** Computer and technology knowledge**:

- Galileo
- Travel software packages
- Amadeus
- Apollo
- MS Office
- ** Travel bookings**:

- Business travel
- Individual travel
- Group travel
- Domestic travel
- International travel
- ** Type of experience**:

- Call centre
- ** Geographical areas of specialization**:

- Canada
- Mexico and Central America
- Asia
- ** Area of specialization**:

- Sales
- ** Economic specialization**:

- Retail business
- ** Work conditions and physical capabilities**:

- Attention to detail
- Work under pressure
- ** Own tools/equipment**:

- Computer
- Internet access
- ** Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Reliability
- Team player
- ** Screening questions**:

- Are you available for the advertised start date?
- ** Workplace information**:

- Hybrid

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