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Product Development Manager
2 weeks ago
**Role Summary**
As the Product Development Manager, you are responsible for driving the development of products which strengthen and enrich the Eminence brand and grow our Spa Partners’ businesses. This includes researching and generating new product ideas that demonstrate Eminence’s commitment to innovative, results-oriented, organic skin care, managing all phases of the product research and development process, and acting as the Product Development Team’s key point of contact regarding newly developed products from concept through launch. You will report directly to the Senior Product Development Manager and provide leadership to the Product Development Coordinator responsible for supporting new product launches and repromotions.
**Responsibilities**
- Research market trends and innovations to generate leading-edge product concepts
- Analyze, summarize, and present market research to make informed recommendations on product strategy, positioning, and pricing
- Collaborate with the senior leadership team to define how products fit cohesively into Eminence product lines, product mix, and product lifecycles
- Work with the Product Formulation Manager and Packaging Manager to document formulation and packaging specifications with input from the Product Development leaders and the Creative Director for Product & Launch; work with the team to ensure consistency with specifications from development through production
- Define target cost of goods, recommend retail and wholesale pricing and estimate revenue forecasts for new products
- Initiate clinical studies (including, but not limited to, efficacy testing and safety substantiation testing) as required; manage the completion of clinical studies and reporting in time for use in product launch
- Drive the Product Development go-to-market strategy for product launches
- Partner with the Customer Education team to define the education strategy for product launches; provide technical product information for the creation of educational materials
- Collaborate with the Marketing team in the creation and review of content for product packaging including internal componentry and retail boxes
- Collaborate on the creation of the Project Scope, Critical Path, and manage the Project Plan and SKU list for Product Development projects ensuring that proper planning has been completed
- Ensure throughout the project that product development deadlines are met, and product launches are delivered on-time
- Proactively identify risks to launch delivery and timing and escalate as needed
- Partner with Supply Chain, Sales, and Marketing to set unit forecasts and buy-in targets for product launches and promotions
- Supervise the daily workload of and coach/train direct reports
- Track quarterly and annual Key Performance Indicators (KPIs) and resulting bonus reporting for direct reports
- Prepare and conduct annual performance reviews for direct reports
**Qualifications**
- Experience with consumer package goods development (concept through launch), ideally in the Spa and/or Health & Beauty channel (3+ years)
- Post-secondary degree or diploma in Business and/or Marketing preferred
- Project Management experience (2+ years)
- Business skills related to feasibility studies, market research, ROI, and forecasting (2+ years)
- Team leadership and management experience (2+ years)
- Vendor management experience preferred
- Marketing and branding experience an asset
- Effective problem-solving and decision-making skills
- Ability to exercise diplomacy and discretion and to handle confidential information
- Computer skills (especially MS Word, Outlook, PowerPoint, and intermediate to advanced Excel)
**Total Rewards**
- Competitive salary, quarterly and annual bonuses based on individual and company goals
- 100% employer-paid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid time-off options available from your first day, and product discounts
- Focus on professional development, 1:1 meetings with your leader, tuition assistance program and length of service rewards
**The Application**
Please submit a resume with a cover letter.
**Our Company**
Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas and beauty professionals. For more than 10 years in a row, skin care professionals have voted Eminence Organic Skin Care their Favorite Skin Care Line and their favorite company for Product Education. As a Certified B Corporation®, Eminence Organics continues to meet the highest standards of social and environmental performance, accountability and transparency for employees, customers, and the community.
Eminence Organic Skin Care is proud to be an equal-opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity.
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