Business Analyst

7 days ago

SaintLaurent, Canada Aversan Full time

**Responsibilities**
- Gathering needs for IT solution
- Inform all stakeholders of any changes brought to the different processes and systems
- Complete all the documentation needed
- Participate in system approval tests
- Refining requirements
- Designing workflows
- Problem solving side by side with developers, IT local support and other stakeholders
- Composing and presenting communications to audiences of varying degrees of technical understanding
- Liaison with business units and internal stakeholders, from the demand intake up to the hand-off of the solution to the business
- Work in coordination with the business units and the analytics team in an agile way to deliver on identified initiatives
- Lead the scoping and prioritization exercise of the initiatives
- Perform the current state assessment and document future state
- Experience with CRM project, an asset.
- Organize meetings with clients and coordinate communications concerning the development tasks and tests
- Ensure requirement traceability for version deliveries (sprint mode)
- Carry out functional analyses to identify information, procedures and decision flows
- Evaluate the procedures and exit methods and propose improvements
- In cases of integrating systems: define and document interfaces and integration points.

**Job qualifications**:

- Bachelor’s degree or higher in Computer Science, Business Management, Business Analysis, Finance or related field
- 3 years of business analyst experience
- In-depth understanding of organizational data flow and its use in management decision-making
- Excellent communication skills, both written and verbal, with the capability to manage information, data, and correspondence on multiple levels
- Strong interpersonal skills with demonstrated ability to work independently and cross-functionally with stakeholders
- Problem solver with critical thinking skills including an aptitude to adapt to change and thrive in a dynamic organization
- Highly motivated to work in an open team environment, employing a collaborative, continuous improvement, and innovation mindset
- Bilingualism (French and English) is required.

Notes: We’re looking for someone who has significant and recent experience* using business analysis techniques within an IT environment, is results oriented, demonstrates teamwork in the pursuit of delivering a project together and has an ability to find solutions to challenges presented by stakeholders.

**Location: St. Laurent, QC

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