IT Specialist

1 week ago

Ottawa, Canada Capital Controls & Instrumentation Inc. Full time

**Company Overview**:
Capital Controls is a trusted leader in providing advanced automation, control, and instrumentation solutions tailored specifically for the water and wastewater industry. With a commitment to reliability and innovation, we support municipalities, utilities, and Indigenous communities in optimizing the performance and efficiency of their water treatment and distribution systems. From pump station automation and SCADA integration to chemical feed control and process instrumentation, our team delivers expertise that helps operators treat our most precious resource: water.

As we grow, we’re looking for a tech-savvy and resourceful **IT Specialist** to join our team and support our digital infrastructure

**Position Summary**:
As an IT Specialist, you’ll be responsible for maintaining and improving our internal and external IT systems, supporting users across the organization, and assisting with the technology behind our field services and automation platforms. You’ll play a critical role in keeping our operations secure, connected, and efficient.

**Key Responsibilities**:

- Provide technical support for hardware, software, and networking issues (on-site and remote).
- Manage user accounts, permissions, and backups.
- Set up and maintain workstations, servers, and networking equipment.
- Assist in deploying networking systems at various customer sites
- Monitor system performance and troubleshoot issues proactively.
- Support SCADA, PLC, and other automation system connectivity.
- Ensure cybersecurity practices are followed and updated.
- Coordinate with vendors and manage IT assets/inventory.
- Maintain documentation and provide end-user training as needed.

**Qualifications**:

- Diploma or degree in Information Technology, Computer Science, or a related field.
- 2+ years of experience in a similar IT support role.
- Strong knowledge of Windows OS, Office 365, networking, and basic server management.
- Familiarity with industrial control systems, SCADA, or remote access solutions is an asset.
- Excellent problem-solving and communication skills.
- Self-motivated and able to prioritize tasks in a fast-paced environment.

**What We Offer**:

- Competitive salary and benefits package.
- Supportive and innovative work environment.
- Opportunities to work with cutting-edge technologies.
- Growth and training in both IT and industrial automation sectors.

Pay: $60,000.00-$95,000.00 per year

**Benefits**:

- Company pension
- Dental care
- Extended health care
- Paid time off

Schedule:

- Day shift

**Experience**:

- Relevant: 2 years (preferred)

Work Location: In person

Application deadline: 2025-08-04
Expected start date: 2025-09-01

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