Account Manager, Field Operations
20 hours ago
**Company Overview**
AbaData is a leading mapping and data visualization company specializing in delivering cutting-edge surface data solutions for the energy, environmental, renewables, and utilities sectors. Our platform integrates advanced data layers with innovative software, helping clients streamline their operations. We’re passionate about using technology to simplify complex challenges, and we're looking for a Account Manager, Field Operations to join our growing team.
**Position Overview**
We are seeking a highly motivated Account Manager who will play a key role in supporting our clients as they implement new software solutions, particularly in the field. This role requires hands-on engagement with field operators to ensure successful adoption of our platform, while also managing ongoing relationships with key accounts.
**Responsibilities**:
- Work closely with field operators to implement our software, providing hands-on training, support, and troubleshooting as needed.
- Manage existing client relationships, focusing on identifying growth opportunities and driving adoption of new products and features.
- Assist in responding to field-based usability and functionality requests, helping to resolve issues quickly and efficiently.
- Act as the voice of the customer, collaborating with internal teams to ensure our products are continuously improving to meet field and operational needs.
- Develop and adapt training materials to suit field environments, ensuring that operators have the tools and knowledge to successfully use the software.
- Represent AbaData at industry events and trade shows, sharing our innovative solutions with the broader market.
- Work with management to develop and refine service plans and customer success metrics.
**Qualifications**:
- **2+ years of experience in the energy industry, with a focus on field operations or surface-land management is required.**:
- 5+ years of experience in account management, sales, business development and/or customer support experience.
- Proven ability to manage customer relationships for field operations customers.
- A passion for technology, with the ability to quickly learn new software products and solutions.
- Experience in training or supporting field operators with new software implementations is a strong asset.
- Self-motivated, detail-oriented, and able to work autonomously in a fast-paced environment.
**What We Offer**
- A competitive salary with a comprehensive benefits plan and a flexible health spending account
- Flexible paid time off and complimentary parking
- Career advancement opportunities
- Regular team building events and in-person socials our Western Canadian offices
- Work alongside an amazing team of accomplished developers and executives, including the former CEO and co-founder of GasBuddy
**Job Types**: Full-time, Permanent
Pay: $70,000.00-$100,000.00 per year
Additional pay:
- Commission pay
**Benefits**:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Account Management, Field Operations: 2 years (required)
- Account Management: 2 years (required)
Work Location: In person
Application deadline: 2025-01-30
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