Assistant Executive Housekeeper

**Company Description**
A unique opportunity has emerged for an** Assistant Executive Housekeeper** to join the heart of Rimrock Banff, Emblems Collection.

At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

**Live boldly. Work with heart. Stay moved.**

As Assistant Executive Housekeeper, you are a driving force behind daily excellence. You support the Executive Housekeeper in shaping a high-performing department where operational discipline, personalized luxury, and people leadership intersect. This role blends strategic thinking with hands-on execution, ensuring the department operates efficiently while continuously elevating service standards.

This position is ideal for a leader who thrives in fast-paced environments, enjoys managing multiple priorities, and brings both technical rigor and decisive leadership to their work. You move quickly, think analytically, and never compromise on quality.

**Start Date**: February 2026
**Contract Type**:Permanent
**Salary**:$60,000 - $70,000 per year, dependent on level of experience

**Key Responsibilities**

**Operational Leadership & Execution**
- Partner closely with the Executive Housekeeper to manage daily housekeeping operations, balancing efficiency with elevated guest service.
- Oversee room readiness, turndown service, and public area presentation to ensure consistency and excellence across all shifts.
- Step confidently into departmental leadership in the absence of the Executive Housekeeper, maintaining continuity of standards, expectations, and culture.
- Maintain tight operational control, ensuring work is completed accurately, on time, and in line with brand standards.

**People Leadership & Performance**
- Coach, motivate, and challenge supervisors and attendants to deliver high-quality, consistent results.
- Set clear expectations and hold teams accountable through direct, factual, and results-oriented leadership.
- Identify performance gaps quickly and implement corrective actions with urgency and precision.
- Foster an engaged, empowered culture built on pride of work, accountability, and professional growth.

**Scheduling, Labour & Resources**
- Oversee scheduling, labour deployment, and time management to align operational needs with business demands.
- Monitor labour productivity and efficiency, adjusting plans quickly to respond to changing priorities.
- Manage supply requisitions and inventory controls to ensure resources are available, cost-effective, and aligned with operational needs.

**Quality Control & Inspections**
- Conduct detailed inspections with a keen, analytical eye, ensuring brand standards are consistently upheld.
- Identify trends, risks, or recurring issues and take decisive action to correct them.
- Anticipate guest expectations and proactively address opportunities to enhance the guest experience.
- Ensure compliance with health, safety, sanitation, and regulatory requirements.

**Strategy, Improvement & Decision-Making**
- Analyze existing systems, processes, and workflows to identify opportunities for improvement.
- Contribute to the development and implementation of new ideas, systems, and efficiencies.
- Make swift, calculated decisions grounded in data, standards, and business priorities.
- Balance innovation with risk management, ensuring changes are well-considered and controlled.

**Qualifications** What You Bring**
- Leadership experience in housekeeping or operations within a luxury or high-standard hospitality environment.
- Strong analytical and technical skills with the ability to manage complex, fast-moving operations.
- Proven ability to lead with authority, clarity, and accountability.
- Comfort managing multiple priorities simultaneously while maintaining high quality standards.
- Strong attention to detail, discipline, and respect for established rules and procedures.

**Bonus If You Bring**
- Experience supporting large or multi-layered operational teams.
- Strong labour management and scheduling expertise.
- Experience stepping into senior leadership roles during absences or transitions.
- Exposure to process improvement or operational change initiatives.

**Who You Are**

You are driven, and decisive. You thrive under pressure and move comfortably at a faster-than-average pace. You enjoy managing complexity, taking initiative, and pushing work forward without losing sight of quality.

You are analytical and exacting, with a strong need for structure, clarity, and results. You lead from the front, set high standards, and expect the same from others. Delegation requires trust, and trust is earned through demonstrated competence and follow-through.

You are focused on outcomes, motivated by progress, and deep