Part-time Client Services Assistant, Massage Therapy Clinic
2 days ago
**Requisition #**:25-0227**
**Location**: Kitchener
**Department**: School of Health & Life Sciences
**Starting Rate**: $19.64
**Posting Date**: Tuesday, August 12, 2025
**Closing Date**: Thursday, August 28, 2025 at 11:59 PM EST
**Vacancy Type**: Support Staff - Part-time Temporary
**Position Summary**:
Support Staff Temporary Part-time New Position (September 16, 2025 to December 11, 2025)
**Responsibilities**:
- Act as the first point of contact for clients, students, and placement sites
- Conduct client check-in, check-out, bookings, and rescheduling
- Process payments and report to finance
- Coordinate training for Massage Therapy (MT) students; includes job shadowing, observing and performing administrative functions
- Populate social media accounts in compliance with regulations of College of Massage Therapists of Ontario
- Schedule clinical rotations and coordinate training on administrative tasks for students
- Coordinate linen service and review supply inventory
- In conjunction with the Manager, liaise with outreach sites to remedy any scheduling issues and/or direct to the appropriate faculty resource
- Collaborate with marketing and other College departments to promote the student clinic
- Maintain client and business records in accordance with the Standards of Practice for Massage Therapy in Ontario
- Collect medical and personal information
- Generate compliance reports using the “Jane App” system as needed by College departments
- Track student field placement hours and remediation hours
- Track specialized client populations in clinical environments
**Qualifications**:
- Minimum two-year diploma in Health Office Administration, Medical Office Administration, or a related field of study is required
- Minimum two years of experience in a healthcare environment is required
- Knowledge of PIPEDA/PHIPA
- Customer service skills
- Excellent organizational skills
- Experience in a clinical education environment is considered an asset
- Experience in a teaching/training role is considered an asset
LI-POST
LI-ONSITE
Conestoga College is a leader in polytechnic education. Our career-focused education, training, and applied research programs prepare students for success, support industry, and workforce needs and promote economic prosperity throughout our region and across Ontario.
We thank all applicants but only those selected for an interview will be contacted. Conestoga College is committed to workplace diversity and provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodation, please contact Human Resources via the Contact page.
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