Classroom Recording Multimedia Technician

**Date Posted**:11/05/2024
**Req ID**: 40504
**Faculty/Division**: UofT Scarborough
**Department**: UTSC:Info & Instructional Tech Services
**Campus**: University of Toronto Scarborough (UTSC)
**Position Number**: 00057316

**Description**:
**About us**:
The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe.Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

Information & Instructional Technology Services (IITS) provides the technological vision and leadership for the development and implementation of information systems, processes, and associated technology to support the University of Toronto Scarborough Campus' academic mission and administrative operation. IITS works closely with faculty, staff, and student groups to provide timely, top-quality service and technological solutions across the University of Toronto Scarborough community. Discover a campus filled with energy, culture and world changing ideas and facilities. A place where diversity fuels innovation.

**Your opportunity**:
As Classroom Recording Multimedia Technician, you will be responsiblefor remotely monitoring the video and audio signals for UTSC’s automated classroom recording system. You will troubleshoot issues remotely and in person, in the classrooms where recordings are underway. You will triage, diagnose, and fix technical issues and help the instructor use the system correctly.

This will require familiarity with our many classrooms, fluency with our classroom AV systems, and a high level of professionalism. Your ability to resolve issues quickly either remotelyor in the classroom will have a direct bearing on the quality and success of our many recordings.

**Your responsibilities will include**:

- Setting-up and maintaining audio/visual systems
- Troubleshooting and resolving technical issues
- Liaising with vendors to coordinate services and resolve issues
- Maintaining audio-visual inventory
- Editing post-production audio and/or visual material
- Listening actively to clients with concerns
- Following-up with end-users on outstanding technical issues
- Providing orientation to others on work procedures and practices

**Essential Qualifications**:

- Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
- Minimum three years of demonstrated experience working in educational multimedia
- Demonstrated experience with video editing software
- Advanced skill level using Kaltura, PTZ Cameras, video editing software
- Proficiency with Microsoft Office
- Excellent written and oral communication skills
- Strong attention to detail and the ability to work independently
- Demonstrated willingness to take initiative and ability to offer creative solutions in problem solving
- Strong organizational skills coupled with the ability to handle multiple tasks, meet deadlines, and excel in a fast-paced environment characterized by changing priorities
- Applicants are also expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment

**Assets (Nonessential)**:

- Experience with Crestron device

**To be successful in this role you will be**:

- Accountable
- Approachable
- Diligent
- Diplomatic
- Punctual
- Resourceful

**Note**: A full job description is available upon request from the UTSC HR Office.

**Closing Date**: 11/13/2024, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Continuing
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Information Technology (IT)

**Lived Experience Statement