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Demo Project Coordinator

2 weeks ago

Waterdown, Canada L3Harris Technologies Full time

**Demo Project Coordinator - 16 Month Contract Opportunity**

Ref# 16604

Waterdown, Ontario

**About the Role**

Inputs and processes orders for materials or merchandise from sales staff or direct customer contact. Maintains customer files with sales contract and other information. Distributes order sheets to respective departments. Coordinates with departments regarding order status, shipping dates, prices, product availability and back orders. Tracks sales shipment, delivery, billing and backlog activities. Interfaces with customers in response to inquiries regarding status of orders. Resolves customer order difficulties and ensures customer requests are handled appropriately and in a timely manner.

**Primary Responsibilities**
- Receive and Log Asset Requests (AR) and update as required.
- Obtain AR sign-offs
- Work closely with the Demo Project Manager in planning and executing on AR’s.
- Provide status input to Project Manager in alignment for Project Schedules
- Demo, Tradeshow, User Conference, Miscellaneous execution and pick-up:

- Budget Approvals, Bailment Agreements, Insurance Requests
- Interpret Export requirements
- SMS/Shipping preparation admin work
- Ensure fluid communication with Export & Logistics Coordinators
- Post weekly Trade Show and Demo Report
- Coordinate Tech Support requirements with Demo Technical Supervisor
- Coordinate Demo Shipping, Bailment Agreements
- Coordinate US and Canadian Export Permits to support Demo and other Sales Support Activities including Permit usage reporting and Participant Logs
- Ensure trip reports are filed against AR Number for each demo or tradeshow and repair requisitions are raised with CSG if repairs are required
- Track and log AR budget estimates and reconciling with actual to budgeted amounts in supporting the monthly budget forecast and accruals cycle

**Required Capabilities**
- Proficient in MS Excel, MS Word and MS PowerPoint (MS Office)
- Strong organizational skills with the ability to prioritize workload
- Excellent written, verbal communication and problem solving skills
- Team player attitude; ability to develop strong working relationships with department representatives, managers and support staff
- Ability to deal directly with internal and external customers
- Experience in shipping and way bill tracking
- Strong background in Export Control and Compliance as related to Temporary Export of Sales Demo Assets
- Knowledge in filing and tracking techniques

**Desired Education and Experiences**
- Requires highly developed job knowledge / skills.
- 2 years post-Secondary / Degree with a minimum of 4 years of prior related experience.