Front Desk Administrator

5 days ago

Vancouver, Canada Denman Athletics Full time

**Job Overview**
We are seeking a highly organized and personable Front Desk Coordinator to join our team. This role is essential in providing exceptional customer service, managing administrative tasks, and ensuring smooth gym operations.

**Responsibilities**
- **Front Desk Operations** - Greet and check in clients, handle inquiries, and provide outstanding customer service
- **Sales & Membership Support** - Confidently discuss training options, assist with membership sign-ups, and provide guidance on gym services
- **Client Engagement & Retention** - Build strong relationships with members, ensuring they feel welcomed and valued
- **Administrative Duties** - Manage bookings, process payments, and maintain accurate records
- **Social Media & Marketing Support** - Assist in creating content, posting updates, and engaging with the gym’s online community
- **General Gym Upkeep** - Ensure the front-end space is tidy, organized, and aligned with the gym’s high standards

**Qualifications**
- **Sales experience required** - must be confident in speaking about services and guiding potential clients toward the best membership option
- **Some knowledge of health, fitness, and wellness** - must understand the basics of training and gym culture
- Proven clerical or administrative experience
- Strong computer skills with proficiency in Microsoft Office (Word, Excel) and Google Workspace
- Excellent phone etiquette and customer service skills for handling inquiries
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
- Attention to detail for proofreading documents and managing records accurately
- Prior experience with front desk operations or administrative support roles preferred

This position offers an opportunity to be an integral part of our team by ensuring efficient front desk operations while delivering outstanding support to clients and staff alike.

**To Apply**:

- **Submit your resume and a brief cover letter** explaining why you’re the right fit for Denman Athletics.

**Job Type**: Part-time

Pay: $20.00-$24.00 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Casual dress
- On-site gym

Work Location: In person

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