Service Manager

2 weeks ago

Blackfalds, Canada Bidell Gas Compression Full time

Bidell Gas Compression is a well-established natural gas compression manufacturing company with Parts & Service locations throughout Western Canada and NW US that offer 24/7 technical support.

We have a current opening for a **Service Manager
- Red Deer/Rocky Mountain House** based out of our **Red Deer **Parts and Service branch.

The purpose of the **Service Manager **includes but is not limited to:
**Assist with the day to day management of all field and shop personnel for the Red Deer and Rocky Mountain House Branches.**

**Responsibilities**:

- Provide support and business input to the Branch Manager.
- Maintain and oversee the quality of field work.
- Comply with Health and Safety regulations.
- Provide daily business support to local customer base.
- Open work orders and coordinate field service mechanics for both locations.
- Approve daily field and shop time sheets.
- Assist with invoicing when jobs are completed.
- Provide on-call support.
- Coordinate all outside services and supply required purchase orders.
- Assist with service work when required.
- Provide technical support to the field mechanics when required.

**Qualifications**:

- Journeyman Mechanic or Millwright Certificate
- Minimum 3 years industry experience
- Strong customer service and communication skills
- Work as a team player with all staff and all other branch locations
- Well organized and efficient
- Detail Oriented for accurate paperwork.
- Ability to work effectively without supervision.
- Strong computer skills.
- Flexible to accommodate customers’ changing demands.
- Strong leadership ability to maintain day to day activities.

**What does Bidell have to offer**:

- Industry competitive compensation.
- A comprehensive benefit package.
- Industry leading, company matching RRSP program.
- A stimulating and challenging but supportive work environment.
- An opportunity to be part of a highly skilled, technical team.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- Monday to Friday

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