Customer Service Analyst
1 week ago
**Customer Support Analyst**
**Jonas Software - Club Division**
The position is ideal for those who are self-motivated, patient, dependable individuals who like to help others solve their problems. We offer excellent career growth opportunities, benefits package, and a great business casual working environment.
**JOB RESPONSIBILITIES**:
- Use your skillsets to troubleshoot Client Issues in a timely manner
- Listen and serve as primary Support liaison between Clients and Jonas
- Keep Clients informed of progression with issues and provide follow up as necessary through written or verbal communications.
- Collaborate with other departments or offices as necessary to expedite resolutions
- Promote and maintain a high quality, professional, service-oriented company image among clients
- Assist with testing of the Club product
**JOB QUALIFICATIONS**:
- Requires 2 - 3 years of customer service
- Customer service experience preferably in the software industry
- Must be able to multi-task in a fast-paced environment and set priorities within time constraints
- Courteous and professional phone manner, demeanor and attitude are essential
- Proven ability to meet deadlines
- Excellent organizational, time management, punctuality and customer service skills
- Must be able to work independently as well as coordinate efforts with other team members
- Detail oriented with an ability to prioritize task
- Good team player, yet willing to take personal responsibility for resolution of issues
- Strong PC and system navigation skills, specifically in a Windows-based environment
- Excellent, effective and clear verbal and written communication skills and interpersonal skills required
- Must be willing to work shift that could start anywhere from 8 AM EST up until 8 PM EST
- High School Diploma/Some college preferred/college degree
- Accounting Degree and/or experience is an asset
-
Customer Support Specialist
5 days ago
Unionville, Canada Jonas Software Full time**JONAS SOFTWARE - CONSTRUCTION DIVISION** **Customer Solution Analyst** **What is the opportunity?** **What will you do?** - Analyze data and user process to find deficiencies in process, reports or software functionality - Have the ability to keep composure under stressful situations - Harness time management skills to effectively and efficiently...
-
Financial Analyst
3 hours ago
Unionville, Canada Constellation Software Full timeConstellation Dealership Software is the largest collection of dealership software companies outside of Franchise automotive. We are a team of nearly 500 people that serve thousands of dealership customers in recreational vehicle, marine, outdoor power, agriculture, construction and specialty equipment markets. We are looking for a Senior Financial Analyst,...
-
Customer Service Representative
5 days ago
Unionville, Canada Lifemark Health Group Full time**Customer Service Representative** **Permanent full-time** **Work hours TBD may include Saturdays** Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. **Responsibilities include**: - Answering the telephone, greeting,...
-
Business Intelligence Analyst
3 hours ago
Unionville, Canada Metergy Solutions Full time**Internal Title: Business Intelligence Analyst, Revenue Assurance** **Status: Regular, Full Time (Hybrid)** **Reports to: Sr. Manager, Revenue Assurance** **Location: 8133 Warden Ave. Markham ON L6G 1B3** **Our Mission** Through trustworthy expertise in submetering solutions, we empower our clients to make their buildings more marketable and residents...
-
Part-time Customer Service Representative
4 hours ago
Unionville, Canada Appliance Repair Team Full timeJoin Our Team**:Appliance Repair Coordinator/ Customer Service** At Appliance Repair Team, we take pride in delivering reliable and efficient appliance repair services. We understand the importance of keeping households running smoothly and are dedicated to providing top-notch service to our clients. We’re looking for a passionate and motivated...
-
Client Service Supervisor
1 week ago
Unionville, Canada Henry Global Consulting Service Ltd. Full timeEducation: - Expérience: - **Education**: - College/CEGEP - ** Work setting**: - Willing to relocate - ** Tasks**: - Co-ordinate activities with other work units or departments - Establish work schedules and procedures - Prepare and submit reports - Resolve work problems, provide technical advice and recommend measures to improve productivity and...
-
Customer Service Clerk
7 days ago
Unionville, Canada EduLink Canada Full timeWork Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience - ** Screening questions**: - Are you currently legally able to work in Canada? - Do you have previous experience in this field of employment? - What is the...
-
Service Receptionist
1 week ago
Unionville, Canada AWIN Full timeOur **Mercedes-Benz Markham **i**s looking for an Service Receptionist to join our amazing team! **Job Purpose** The Service Receptionist is responsible for answering all incoming service department phone calls in an efficient and friendly manner. This position will book service appointments, assist management in performing various administrative tasks,...
-
Service Receptionist
2 hours ago
Unionville, Canada AWIN-Mercedes-Benz Markham Full timeHow would you like to work with one of Canada's most prestigious and well respected automotive groups? Join Auto World Imports Network! Headquartered in Thornhill Ontario, we are a premier network of 22 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees...
-
Service Assistant
2 days ago
Unionville, Canada Porsche Markham - Pfaff Automotive Partners Full time**Who We Are** At Pfaff Automotive Partners, we’re united by a passion for cars, and we’re as crazy about them. It’s about more than just selling and servicing cars. We’re passionate about long-term relationships with our teammates, clients, and communities. We love driving the cars we sell, and we love the people that own and drive them. Now, in...