Housekeeping Team Lead

1 week ago

Invermere, Canada INNhotels Full time

Job Summary:
The team here at Copper Point Resort work together each day to create an unforgettable, picture-perfect experience for our guests. As Housekeeping Team Lead you are crucial in making sure our team is on point and on time. You will clean and inspect rooms daily to insure they meet the standards set by us at Copper Point and ensure that our rooms wow our guests leaving them feeling excited to return.

Job Responsibilities:

- Provide cleaning services for guests on a day-to-day basis.
- Complete task sheets of listed rooms to be cleaned per day.
- Inspect and touch up rooms cleaned by Housekeepers and report back any trending issues.
- Set rooms up with extra amenities for purchase.
- Observe and report any maintenance repairs needed.
- Stock and maintain cleaning supplies, linen carts, and linen rooms.
- Return Lost and Found items to the housekeeping office.
- Abide by all resort safety procedures to always ensure safety of both staff and guests.
- Move and arrange furniture and turn mattresses.
- Ensure all rooms and suites are cleaned as soon as they become vacant and ensure a quick turnaround.
- Communicate effectively with the Front Office Manager and Front Desk Team to ensure overall guest satisfaction.
- Perform other duties as required and assigned by the Housekeeping Manager

Qualifications:
You are a team player who is excited to create a wonderful experience for the guests of Copper Point Resort You are positive, driven and have a 'glass half full' outlook on life. Your other traits include:

- At least 1 year of previous housekeeping experience.
- 1 year of leadership experience is an asset.
- Knowledge in and passion for the customer service industry.
- Strong attention to details and a love of cleanliness.
- Energetic, flexible, reliable, hands-on individual with initiative and integrity.
- Ability to multi-task and work under pressure in a fast-paced work environment.
- Good organizational, communication and interpersonal skills.
- Excellent time management skills and a passion for hospitality.
- Friendly and pleasant demeanour, courteous, self-motivated, and professional.
- Ability to work efficiently with mínimal supervision, independently and as part of a team.

Who We Are:

- Copper Point Resorts is part of INNHotels, a family of independent hotels. We have properties in Canmore, Jasper, Red Deer, Stony Plain, Grande Cache, Valemount and Invermere.

We Offer:

- A great work environment with opportunities for development and career advancement within Copper Point Resort and the INNHotels family of hotels.
- A competitive compensation package.
- Group health plan.
- Staff events and seasonal discounts on local adventure activities.
- Hotel Discounts as part of the INNHotels family of hotels.
- The opportunity to live and work in the beautiful Columbia Valley.
- Staff accommodation available at 15$/day

We would like to thank all applicants for applying; however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

Pay: $19.00-$21.00 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking

**Experience**:

- Cleaning: 1 year (preferred)
- Leadership: 1 year (preferred)

Work Location: In person

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