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Financial Service Representative
2 weeks ago
We are hiring a Part time Financial Customer Service Representative. Our Financial Customer Service Representatives are the first point of contact for our valued customers. They provide prompt and friendly service to all customers, over the phone and face-to-face, and generally assist in daily branch operations. Formal training will be provided. Key responsibilities include:
- Explaining the lending process
- Responsible for the success in operating a store through recruiting, hiring, training and development of store associates in both operations and merchandising.
- Responsible for the overall operation of the branch, including staff, customer service, security of people and assets, maintenance of proper cash controls.
- Performing daily sales calls to current and past customers
- Promoting sales of credit and loan services
- Managing past due accounts by completing daily collections calls
- Maintaining the customer database
- Ensuring customer satisfactions by providing prompt, professional, and positive customer service
- Demonstrated knowledge and understanding of collection techniques, including phone calls, letters, recommendations for legal actions such as garnishments and other judgment action
QUALIFICATIONS:
- High School Diploma
- Customer service experience obtained in fast-paced retail, financial services, or hospitality setting
- Previous collection experience is an asset
- Strong communication skills with proven ability to generate sales in-person &/or on the phone
- High energy, positive attitude and proven ability to contribute proactively in a team environment
- Strong interpersonal skills, reliability and attention to detail
- Unquestionable integrity and demonstrated pride in your work
- Must be available to work evening and weekends If you enjoy working with everyday people and are friendly, mature, approachable and keen to learn and grow with a thriving company we have a career path worth considering. Join usCredit check will be performed
**Job Type**: Part-time
**Salary**: From $17.00 per hour
Schedule:
- 4 hour shift
- Evenings
- Every Weekend
Work Location: One location
