Customer Service/ticket Agent

1 week ago

Victoria, Canada Gray Line Sightseeing Victoria Full time

**Job title**

Gray Line Sightseeing Victoria Customer Service/Ticket Agent

**Reports to**

Gray Line Manager/Supervisor

**Job Outline**

Do you enjoy the outdoors? Do you like talking to and introducing people to our exciting and beautiful city? If so, Gray Line Sightseeing Victoria is the place for you

At The Wilson’s Group of Companies, we believe in providing a positive and safe work environment for our staff members. If you’re looking to gain valuable experience in the tourism industry, this is a perfect start

We are looking for full time staff to start in April (8-10 hour shifts), but are flexible to part time for the right fit.

**Duties and responsibilities**
- Ticket sales for various products within Wilson’s Group and Sightseeing Victoria
- Preparing guests for various tours and providing a memorable lasting experience
- Provide guests with information and suggestions for touring Victoria
- Opening and closing duties
- Assisting with projects as needed

**Qualifications & Experience**
- Friendly, outgoing, and energetic personality
- Ability to work independently and as part of a team
- Ability to take initiative, multi-task and be adaptable to different aspects of the job
- Willing and able to work outside in various Victoria weather conditions
- Strong sales capabilities
- Proven problem-solving skills
- Experience handling cash, maintaining a cash float and reconciling daily sales
- Knowledge of Victoria and its local attractions is an asset, additional training will be provided
- Tourism experience and other languages is an asset but not required

**Compensation**
- A competitive hourly wage
- Unique company and industry perks
- A supportive management team
- Raises/promotions based on performance
- If you are interested in joining our Gray Line Sightseeing Victoria team, please submit your resume. While we welcome all applicants, only those selected for an interview will be contacted._

**Job Types**: Full-time, Part-time
Part-time hours: 25-40 per week

**Salary**: From $18.00 per hour

**Benefits**:

- Company events
- Discounted or free food
- Flexible schedule
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 4 hour shift
- 8 hour shift

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Victoria, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location

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