General Manager

2 weeks ago

Kemptville, Canada TMSI Sports Management Full time

**General Manager - eQuinelle Golf and Resident Club**

TMSI Sports Management is seeking a dynamic and experienced General Manager for **eQuinelle Golf and Resident Club** located in Kemptville, ON.

**Responsibilities**
- Lead and manage all aspects of club operations, including staff management, member services, food and beverage and facility maintenance.
- Develop and implement strategies to increase overall revenue, efficiency and customer satisfaction
- Maintain the safety and security of the course, staff and its facilities
- Managing all staff in accordance with Club policies and provincial legislation
- Develop and implement strategies to enhance member engagement and retention.
- Ensure compliance with health and safety regulations while maintaining a clean and welcoming environment.
- Manage budgets, inventory, and supplies to ensure efficient operation of the club.
- Train, mentor, and evaluate staff performance to promote professional growth within the team.
- Address member inquiries, concerns, and feedback promptly to maintain high levels of satisfaction.
- Collaborate with department heads to promote club events and programs effectively.

**Skills**
- Strong leadership abilities with a focus on team building and motivation.
- Excellent communication skills, both verbal and written, to effectively interact with members and staff.
- Proven organizational skills with attention to detail in managing multiple tasks simultaneously.
- Ability to analyze data and make informed decisions based on trends in member engagement.
- Proficiency in customer service principles to create a welcoming atmosphere for all members.
- Experience in budget management and financial oversight is preferred.
- Golf Club and recreational experience required.
- Experience in food and beverage, hospitality preferred.
- Knowledge of recreational programming is preferred but not required.

*

Minimum requirements:
2 years of Golf Course/Hospitality management required.

Join us in creating an exceptional experience for our members while leading a dedicated team

Pay: From $72,000.00 per year

**Education**:

- Secondary School (preferred)

Work Location: In person

Application deadline: 2025-01-17
Expected start date: 2025-02-01

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