Principal Product Consultant
7 days ago
The Principal Product Consultant will lead by example, from execution of best practices in project delivery, including SME and solutioning support, to resolving functional challenges that will require a strong ability to influence and partner amicably and tactfully across functional teams.
In this role, the Principal Product Consultant is also expected to have strong commercial acumen and an understanding of the commercial impact at all stages of delivery. The Principal Product Consultant will also support client solutions and sales as needed, ensuring best practice design and identifying client needs for alignment with product strategy.
**Main Responsibilities**:
- Provide comprehensive customer demonstrations on FenX and FenE
- Communicate effectively with clients and be considered a confident product expert
- Challenge clients on requirements, to drive out optimum solutions and align with the Fenergo product strategy
- Analyse and determine problems/opportunities and solution resolutions
- Foresee and escalate issues in a timely manner, avoiding negative impact on the project success
- Drive internal and external communications aimed at effectively managing stakeholder expectations
- Act as an escalation point for project issues arising in assigned portfolio of projects for oversight
- Plays a supporting role in shaping the direction of the Product Consultant Practice
- Support employee development by becoming an SME in multiple parts of the Fenergo Product and regularly delivering training on these areas
- Promote and provide clear and concise documentation for seamless transfer of projects amongst team
- Implement efficiencies and improvements that drive consistent, repeatable, successful delivery
- Provide support to pre sales and sales as needed
- Keep up to date with changes in product offering and content hub
- Support the Director, Functional Delivery and CCO, AMERS in regional change management efforts
- Cascade global and regional organizational goals and initiatives to the team
**Requirements**:
**Required Experience & Skills**
- Minimum of 10 years’ experience implementing, consulting or managing software projects and working on the vendor side
- Strong in presentation and communication skills
- Strong interpersonal/leadership skills
- Excellent written and oral communication skills
- Excellent organisation skills
- Effective listening skills
- Experience offering design solutions
- Experience leading client engagements and leading a team
**Education**
- Degree in Business/Technology or equivalent
**Benefits**
- Opportunity to work with clients and colleagues on a global scale
- Collaborative working environment
- Extensive training programs, classroom and online, through ‘Fenergo University’
- Opportunity to work on a cutting edge Fintech Product, using the latest of tools and technologies
- Competitive company benefits, such as flexible working hours, work from home policy and much more
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