Manager, Academic Program Management

Job title under review

The University of Ottawa—A crossroads of cultures and ideas

The University of Ottawa is home to a dynamic community of over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroad of cultures and ideas, where bold minds come together to inspire game-changing ideas. We believe in the power of representation, and that increasing the diversity of our faculty and staff supports this objective. Our goal is to provide students with the best possible learning experience, in an environment that reflects the diversity of its people, their ideas, and their identities.

We are one of Canada’s top 10 research universities—our professors and researchers explore new approaches to today’s challenges. One of a handful of Canadian universities ranked among the top 200 in the world, we attract exceptional thinkers and welcome diverse perspectives from across the globe. Our employees come together around the shared purpose of constant improvement, personal development, service excellence, teamwork and a passion for learning with a desire to make uOttawa and the world a better place. Everyone's contributions are valued, we all play a part in making uOttawa a world-class institution. Most importantly, we make it possible for you to achieve your full potential. Because at uOttawa, you belong

About the Faculty of Medicine

Welcome to the University of Ottawa Faculty of Medicine, the first and largest bilingual medical faculty in Canada. Our learners have access to state-of-the art facilities and specialized institutions as they learn alongside world-class physicians and scientists. Consistently ranked among the top 10 medical schools in Canada, our faculty is among the top faculties of medicine in the world for research impact in biomedical and health sciences.

Position Purpose

Reporting to the Chief Operating Officer, implements measures to meet faculty graduate studies strategic objectives. Develops a strategic, tactical and operational efficiency approach in the Graduate Studies Office. Ensures integrated management (supervision, planning and coordination) of academic and administrative activities regarding the records and university experience of graduate students, to recruit, retain and support a high quality student body for competitive academic programs. Handles liaison between University central bodies and the Faculty for graduate and postdoctoral studies.

**In this role, your responsibilities will include**:
Studies graduation rates, presents admission and enrolment objectives, and establishes the means to monitor objectives throughout the admissions process, by rapidly implementing corrective measures with the vice-dean as necessary, to maintain funding of the Faculty’s operating budget, encourage retention and reduce the time to graduation.

Participates in developing strategic plans according to areas determined by the Faculty, proposes projects and sees to project implementation. Conducts analyses and submits them to the vice-dean for discussion on implementation of any proposed plans or changes.

Plans the operating (marketing, communication, recruitment, etc.), as well as scholarships and bursaries, budget in collaboration with the administrative officer, so that graduate studies priorities and projects are attained in the short, medium and long term. Proposes finance-related solutions to achieve graduate studies strategic objectives.

Handles all matters affecting support staff smoothly and effectively, to ensure a well-run Graduate Studies Office with an excellent work environment. Monitors GSO work quality and sees to process and resource optimization. Fosters a culture of continuous improvement at the GSO by encouraging an approach based on service quality and prioritizing students.

**What you will bring**:
Theoretical and practical knowledge of management principles normally acquired through university studies or seven years’ experience in postsecondary academic management

Knowledge of university undergraduate and graduate programs (structures, curriculum, regulations)

Experience in analyzing academic records and interpreting university regulations and procedures

Experience in managing projects and priorities, with the ability to work under pressure and organize a team’s work to meet strict deadlines

Experience developing and implementing strategies and activity plans

Experience in human resource, team and conflict management

Strong critical thinking and analytical skills

Leadership capacity with very strong interpersonal skills

Strong skills in developing and using University IT systems (uoCampus, Xtender, Talisma) and software (Windows, word processors, spreadsheet programs, databases) needed to accomplish tasks

Extensive experience in communication and complex administrative writing in both official languages (thus the importance of spoken and written bilingualism)

Key Competencies

**Key compet