Hotel Assistant Manager
1 week ago
Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
- or equivalent experience
**Work site environment**:
- Non-smoking
- Air conditioned
**Work setting**:
- Staff accommodation available
- Rural area
- Hotel, motel, resort
**Tasks**:
- Supervise staff
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
**Supervision**:
- More than 20 people
- Staff in various areas of responsibility
- Food and beverage servers
**Certificates, licences, memberships, and courses**:
- Smart Serve
**Computer and technology knowledge**:
- MS Word
- Central reservation system (CRS)
- MS Excel
- MS Office
- MS Outlook
- MS Windows
**Security and safety**:
- Bondable
- Criminal record check
**Transportation/travel information**:
- Own transportation
- Public transportation is not available
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Overtime required
**Personal suitability**:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Team player
**Screening questions**:
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Long term benefits**:
- Group insurance benefits
- Life insurance
- Long-term care insurance
- Other benefits
**Other benefits**:
- Free parking available
- On-site amenities
- On-site housing options
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