Customer Service Supervisor

2 weeks ago

Mississauga, Canada Crane Creations Theatre Company Full time

**Company Overview**

Crane Creations Theatre Company is a not-for-profit professional theatre startup located in Mississauga. Our mission is to advance the creation, evolution, promotion, and support of professional theatre, while fostering a vibrant artistic community through collaboration and resource sharing.

**Summary**

We are seeking a Front of House Supervisor to join our team at Crane Creations Theatre Company in Mississauga. In this vital role, you will be the first point of contact for our patrons, renters and artists, ensuring a welcoming environment while managing administrative tasks that support our mission.

**Responsibilities**
- Manage front-of-house operations during performances and events.
- Supervise and coordinate volunteer ushers and ticketing staff.
- Ensure a safe, welcoming, and enjoyable experience for patrons.
- Oversee ticketing operations and handle inquiries or concerns.
- Monitor venue cleanliness and readiness before and after events.

**Requirements**:
**MUST BE A STUDENT (16 -29) WHO IS IN SCHOOL OR INTENDING TO RETURN TO SCHOOL (High school, college, CEGEP, or University)**
- Strong organizational skills with attention to detail.
- Cleanliness and obsession with tidying up and organizing the space is a bonus.
- Excellent communication skills, both verbal and written.
- Comfortable with dealing with stressful, fast paced events and multiple clients.
- Ability to set boundaries and enforce rules.
- Ability to prepare and serve small drinks and snacks (coffee, tea, cookies).

Language Skills
- Intermediate ENGLISH written, oral, & reading capability
- Basic FRENCH written, oral, & reading capability

*Driver License required*

*Access to reliable form of transportation*

**Job Type**: Casual

Pay: $18.00 per hour

**Benefits**:

- Company events
- Flexible schedule
- On-site parking

Schedule:

- Evening shift
- Every Weekend
- Monday to Friday
- Morning shift
- Night shift

Ability to commute/relocate:

- Mississauga, ON L4Y 3V9: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Were you previously or currently enrolled in high school, college, CEGEP or university student and are you planning to return to school in the next semester? Answer with yes or no only.
- Are you between the ages of 16 and 30? Please answer yes or no only.

**Language**:

- French (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 2025-07-21
Expected start date: 2025-07-21

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