Assistant Housekeeping Manager

2 weeks ago

Victoria, Canada Hotel Grand Pacific Full time

Are you an experienced housekeeping supervisor ready for the next challenge in your career? Join our team at the Hotel Grand Pacific An independent full-service hotel located on Victoria’s beautiful inner harbour, we are a proud member of the Preferred Hotels and Resorts collection.

**Description of Duties**:

- Liaise with the Executive Housekeeper to ensure smooth operation of the Housekeeping Department
- Conduct inspections to ensure and maintain a level of cleanliness throughout the hotel as set by the Housekeeping Standards
- Supervise the Housekeeping staff, ensuring standards are met.
- Ensure and maintain an exceptional level of guest service.
- Effectively address employee and guest concerns
- Assist with the recruitment, onboarding and training of Housekeeping staff
- Assist with scheduling and payroll
- Complete monthly inventories
- Develop and maintain effective communication on all levels

**Qualifications & Abilities**:

- 5 years of recent Housekeeping experience in a full-service hotel, with at least 3 years of recent supervisory or management experience
- Exceptional organizational skills and attention to detail
- Effective coaching skills and a motivating attitude
- Self-starter who is comfortable working flexible hours (mornings, evenings, weekends)
- Excellent verbal & written communication skills
- Knowledge of Opera an asset
- University or College degree in Hospitality Management an asset

**Why Choose Us?**
- Excellent extended benefits (Life and AD&D, Health, Dental, Vision, and an Employee and Family Assistance program. A matching Defined Contribution Pension Plan & an RRSP program available when eligible)
- Discounted gym membership
- Complimentary onsite parking
- Excellent employee meal program
- Food discounts in both our Café and Pacific Restaurant
- Friends and family hotel rate
- Employee rate also available at other Preferred Hotels
- Other industry discounts
- Employee recognition & referral program
- Treat days, employee events and an annual employee party
- We are an equal opportunities employer and value diversity and inclusion in our team.

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