Restaurant Server

**Serve Up Style and Hospitality at Baci Ristorante**
If you’re passionate about great food, warm service, and creating unforgettable dining experiences, Baci Ristorante is calling. Located inside the C Hotel by Carmens, Baci is a modern Italian eatery with a lively atmosphere, open kitchen, and wood-burning oven at its heart—making every meal feel like a special occasion.

As a front-of-house team member, you’re more than just the first impression—you set the tone for the entire guest experience. Whether you’re recommending your favourite dish or making someone’s night with exceptional service, this is your chance to shine in a fast-paced, close-knit environment where passion and personality are always on the menu.

Join a team that’s part of Carmens Group, a hospitality leader with over 40 years of bringing people together through remarkable moments.

**Why Work for Carmens Group?**
- Flexible scheduling
- Career coaching & growth
- Great Place to Work Certified (2022-2024) and award recipients in several categories including:

- Best Places to Work in Retail/Hospitality
- Best Places to Work in Canada
- Most Trusted Executive Teams
- Best Workplaces for Women
- Best Workplaces for Mental Wellness
- Perks & Benefits
- Pay on Demand - get paid when you need it
- Global Hotel Discounts for your travels
- Comprehensive Group RRSP & Health Benefits
- Staff discounts at our restaurants
- Wellness programs & staff events
- Clear opportunities to grow into leadership roles
- Employee recognition programs celebrating your achievements and milestones
- Referral bonuses when you bring great talent to the team
- Safe, inclusive and supportive workplace culture

Join a company that values your growth, wellbeing and passion - where your career is supported every step of the way.

**What you will be doing**:
As a Restaurant Server**,**you’ll be the face of our dining experience—delivering warm hospitality, expert menu knowledge, and attentive service that keeps guests coming back. With a focus on professionalism and genuine connection, you’ll help create memorable moments for every guest, every time.

Your responsibilities will include:

- Welcoming guests and guiding them through their dining experience with care and confidence
- Answering questions about menu items, specials, and wine pairings with professionalism and enthusiasm
- Taking accurate food and beverage orders and entering them efficiently into the POS system
- Delivering food and drinks promptly and with attention to presentation and timing
- Performing opening and closing duties to ensure a smooth and successful shift
- Checking in with guests to ensure satisfaction and addressing any issues promptly
- Managing guest transactions accurately, including cash, debit, and credit payments
- Assisting in basic bartending tasks, such as preparing drinks or garnishes when needed
- Maintaining a clean, organized, and functional service station and dining area
- Supporting team members and communicating effectively with kitchen and bar staff
- Taking direction from the Restaurant Manager and contributing to daily operational goals
- Demonstrating sound judgment, professionalism, and leadership in a fast-paced environment
- Creating extraordinary guest experiences through thoughtful, attentive service
- Performing additional duties as assigned to support the success of the restaurant

This is an ideal role for someone who enjoys meaningful guest interaction, takes pride in delivering exceptional service, and thrives in a vibrant, team-oriented atmosphere.

**The Spark you Bring to Every Dining Experience**
- Experience in restaurant, catering, or high-volume service environments
- A natural ability to connect with guests and deliver outstanding hospitality
- Strong communication skills and confidence interacting with both guests and team members
- Proven ability to stay composed and effective in fast-paced, high-pressure situations
- A guest-first mindset with a passion for creating memorable experiences
- Leadership skills and the ability to support or supervise a team when needed
- A polished, professional appearance and demeanor suited to upscale or formal events
- Smart Serve Certification (required)
- Flexibility to work evenings, weekends, and event-based hours
- A positive attitude, reliability, and a willingness to jump in wherever needed

We are Carmens Group—a proud Hamilton-born hospitality company with a mission to create extraordinary memories. Our venues include Carmens Event Centre, The C Hotel, The Lakeview, the Hamilton Convention Centre, fig&lemon Catering, The Arlington Hotel, and the Good Earth Food & Wine. Together, we’re shaping the future of Southern Ontario’s event and culinary scene—one unforgettable experience at a time.
- Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment pro