Ticketing Coordinator

6 days ago


Vancouver, Canada MRG Live BC Full time

**_Ticketing Coordinator_**

**_ The MRG Group_**

**_ Vancouver, BC_**

**Who we are**:
MRG is Canada’s largest independent concert promoter and live entertainment venue operator. We produce over 1000 events annually across 9 owned and operated venues and have produced concerts hosted in clubs and arenas domestically, as well as Europe and Asia-Pacific. Our diverse portfolio includes leading hospitality businesses, experiential venues like Par Tee Putt and Par Tee Pong, as well as AdmitOne, the fastest-growing multi-product ticketing platform in North America. We are at the forefront of the experience economy.

**Who you are**:
Reporting directly to the Ticketing Manager, the Ticketing Coordinator is responsible for ensuring we are delivering a positive shareable experience in addition to ensuring our ticketing business is operating at a profitable and professional level.

**The fine print**:

- Build and manage events in collaboration with venues and the AdmitONE team.
- Handle guestlists, comps, VIP, and special ticket requests.
- Monitor and support presales, onsales, and ticket inventory.
- Ensure event accuracy through quality control checks.
- Track daily ticket counts and sales across platforms.
- Manage inventory holds, releases, and pricing updates (VIP, dynamic, Platinum).
- Provide Box Office support, reporting, and settlement materials.
- Process manual payments and assist with tech/process improvements.
- Support the Ticketing Manager and mentor new team members.
- Maintain strong client communication and relationships.
- Other duties as needed.

**We are looking for someone with**:

- Excellent written and verbal communication skills
- Accuracy and strong attention to detail
- The ability to work in a team environment and support the company wide successes and vision
- Ability to maintain strong relationships both internally and externally
- Project management, multitasking and time management
- Innovative, creative and critical thinking
- Problem solving and analytical abilities

**Terms & Expectations**
- Due to the nature of the work, correspondence may be required on evenings, weekends and holidays as required.

**What’s in it for you?**
- A fun and casual environment. You will be joining a close-knit, innovative team of creative and energetic go-getters
- A welcoming, fun and safe work environment where everyone can show up authentically to work each day and feel respected
- Employee discounts to our concerts, shows and hospitality venues
- Career development opportunities with a company that encourages individuals to learn and grow


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